Community Outreach & Enrollment Coordinator

GT Independence Careers • Pendleton, OR

14h

About The Position

The Community Outreach & Enrollment Coordinator (Enrollment Specialist) conducts face-to-face and virtual enrollments for consumers receiving financial management services in the self-direction model of care. The coordinator advocates for and promotes self-direction by educating consumers and helping them understand the model. The role also conducts outreach to community partners, referral sources, and stakeholders to support enrollment growth and improve service accessibility.

GT Independence is a family-founded national Financial Management Services provider that helps individuals in self-direction programs manage long-term care and support services at home and in community-based settings. It provides person-centered financial and administrative services intended to support personal choice, independence, and quality of life.

Requirements

• One year of experience in a related field.
• Knowledge of administrative and clerical procedures and systems, including word processing, managing files and records, and terminology.
• Ability to maintain confidentiality and comply with HIPAA requirements.

Nice To Haves

• An associate or bachelor’s degree in Business, Human Services/Social Work, or Marketing/Communication is preferred.
• Relevant experience may be considered.

Responsibilities

• Conduct the enrollment process with the person served and their circle of support, including families and guardians, in a timely manner.
• Ensure enrollment documents are complete and accurate.
• Recommend improvements to internal processes and systems to prevent future issues and enhance the service experience.
• Maintain confidentiality and HIPAA compliance.
• Conduct external outreach to community partners, referral sources, and stakeholders to support enrollment growth and enhance service accessibility.
• Advocate for and promote self-direction by educating consumers and facilitating their understanding of self-direction.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed