Community Outreach & Enrollment Coordinator

GT Independence Careers•Portland, OR

About The Position

GT Independence is a family-founded, national Financial Management Services (FMS) provider supporting individuals in self-direction programs as they manage long-term care and support services at home and in community-based settings. The Community Outreach & Enrollment Coordinator, also referred to as an Enrollment Specialist, conducts face-to-face and virtual enrollments for consumers receiving financial management services through the self-direction model of care. The role advocates for and promotes self-direction by educating consumers and helping them understand the model. The position also involves outreach to community partners, referral sources, and stakeholders to support enrollment growth and improve service accessibility. Starting pay is $24.00 per hour. GT Independence describes its culture as focused on helping both the people it serves and its employees succeed, with opportunities for individuals to grow, thrive, and make a meaningful difference.

Requirements

  • At least 1 year of experience in a related field.
  • Knowledge of administrative and clerical procedures and systems, including word processing, managing files and records, and terminology.
  • Candidates with experience relevant to the position will be considered.

Nice To Haves

  • An associate degree or bachelor's degree in Business, Human Services/Social Work, or Marketing/Communication is preferred.

Responsibilities

  • Conduct the enrollment process with the person served and their circle of support, such as family members and guardians, in a timely manner.
  • Ensure enrollment documents are complete and accurate.
  • Recommend improvements to internal processes and systems to prevent future issues and enhance the service experience.
  • Maintain confidentiality and HIPAA compliance.
  • Conduct external outreach to community partners, referral sources, and stakeholders to support enrollment growth and enhance service accessibility.
  • Advocate for and promote self-direction by educating consumers and facilitating their understanding of the model.
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