Community Outreach & Enrollment Coordinator

GT Independence•Bend, OR
•$24 - $26

About The Position

The Community Outreach & Enrollment Coordinator, also called an Enrollment Specialist, conducts face-to-face and virtual enrollments for consumers receiving financial management services that support self-direction. The coordinator advocates for and promotes self-direction by educating consumers and helping them understand the self-direction model of care. GT Independence is a family-founded national Financial Management Services provider that helps people participating in self-direction programs manage long-term care and support services at home and in community-based settings. Its person-centered financial and administrative services are intended to promote personal choice, independence, and quality of life.

Requirements

  • At least 1 year of experience in a related field.
  • Knowledge of administrative and clerical procedures and systems, including word processing, managing files and records, and terminology.
  • Candidates with experience relevant to the position will be considered.

Nice To Haves

  • An associate or bachelor's degree in Business, Human Services/Social Work, or Marketing/Communication is preferred.

Responsibilities

  • Conduct the enrollment process with the person served and their circle of support, such as family members and guardians, in a timely manner.
  • Ensure enrollment documents are complete and accurate.
  • Recommend improvements to internal processes and systems to prevent future issues and enhance the service experience.
  • Maintain confidentiality and HIPAA compliance.
  • Conduct external outreach to community partners, referral sources, and stakeholders to support enrollment growth and improve service accessibility.
  • Educate consumers about self-direction and facilitate their understanding of it.
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