Community Outreach & Enrollment Coordinator

GT Independence Careers•McMinnville, OR

About The Position

The Community Outreach & Enrollment Coordinator, also referred to as an Enrollment Specialist, conducts face-to-face and virtual enrollments for consumers receiving financial management services that support self-direction. The coordinator advocates for and promotes self-direction by educating consumers and helping them understand the self-direction model of care. GT Independence is a family-founded national Financial Management Services provider that supports people participating in self-direction programs. Its services help individuals manage long-term care and support services at home and in community-based settings, with a focus on personal choice, independence, and quality of life.

Requirements

  • At least 1 year of experience in a related field.
  • Knowledge of administrative and clerical procedures and systems, including word processing, managing files and records, and terminology.
  • Relevant experience may be considered in lieu of the preferred degree.

Nice To Haves

  • Associate degree or bachelor’s degree in Business, Human Services/Social Work, or Marketing/Communication.

Responsibilities

  • Conduct timely enrollment processes with people served and their circle of support, including families and guardians.
  • Ensure enrollment documents are complete and accurate.
  • Recommend improvements to internal processes and systems to prevent future issues and enhance the service experience.
  • Maintain confidentiality and HIPAA compliance.
  • Conduct external outreach to community partners, referral sources, and stakeholders to support enrollment growth and improve service accessibility.
  • Educate consumers about self-direction and facilitate their understanding of the model.
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