Community Outreach Coordinator (52875)

WESTCARE INC•Atlanta, GA

57d•$20 - $20•Hybrid

About The Position

Person in this position will be responsible for providing support, outreach, and engagement services to veterans and service members at risk of suicide. Utilizing lived experience and trauma-informed care, the specialist builds trust with participants, connects them to essential services, and promotes hope, recovery, and wellness. Essential functions include those listed below.

Requirements

Strong interpersonal, engagement, advocacy, and relationship-building skills.
Ability to organize and prioritize a caseload, coordinate multiple services, and complete documentation timely.
Ability to communicate effectively with participants, families, providers, community partners, and multidisciplinary teams.
Sound judgment, problem-solving ability, and the ability to respond appropriately to urgent participant needs.
Basic computer proficiency and ability to use electronic records, databases, email, and standard office applications.
Excellent communication skills.
Ability to exercise good judgment and discretion.
Ability to work well in a team environment.
Military/Veteran status required.
Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
Professional appearance and demeanor.
Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required.
Ability to obtain and maintain a criminal history background check.
Minimum of two (2) years of experience of relevant experience.
Experience working with high-risk populations, including individuals experiencing mental health and/or substance use disorders.
Knowledge of suicide prevention principles, trauma-informed care, community resources, and challenges affecting veterans and service members.

Responsibilities

Conduct community outreach and engagement activities to identify and connect with at-risk veterans and service members.
Provide support and mentorship using shared lived experience to foster trust and empowerment.
Assist individuals in navigating mental health and substance use services, housing resources, crisis intervention, and other support systems.
Collaborate with local VA facilities, community providers, and the broader support network to coordinate services and referrals.
Participate in suicide prevention trainings and maintain knowledge of best practices related to veteran care.
Maintain accurate and timely documentation of all interactions and services provided, in compliance with grant requirements and confidentiality standards.
Support follow-up efforts with program participants to ensure continued engagement and service connection.
Promote protective factors such as connectedness, resilience, and purpose among participants.
Attend and participate in team meetings, supervision, and relevant community events.
Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
Perform all other duties as assigned.