Community Outreach Coordinator- Bilingual

All In Energy•Flexible, MA

15h•Hybrid

About The Position

All In Energy, a nonprofit organization, is seeking a dynamic and passionate Bilingual Community Outreach Coordinator to join their team. This role is crucial in driving outreach campaigns to help underserved residents save energy and money, and improve their lives by connecting them to programs for weatherization, heat pumps, rooftop solar, community solar, electric vehicles, and other clean energy technologies. The coordinator will develop partnerships with community-based organizations, agencies, and businesses, and support Community Outreach Ambassadors in various outreach methods. This position is part of a team dedicated to helping low-income, immigrant, BIPOC, and English-isolated households access clean energy programs, improve home environments, and reduce greenhouse gas emissions. The role involves evaluating and improving outreach strategies in collaboration with the Community Outreach Manager. Approximately 70% of the role focuses on outreach and partnership development, while the remaining 30% is dedicated to participating in All In Energy’s Energy Specialist training program to build technical skills for a future career as a residential Energy Specialist.

Requirements

Bilingual professional fluency in English and one priority language (Haitian Creole, Portuguese, Khmer, or Spanish), both written and spoken
Experience working with native speakers of at least one priority language (Haitian Creole, Portuguese, Khmer, or Spanish)
Passion for addressing global climate change, equitable clean energy access, or economic and environmental justice
Confidence to speak with strangers in person and on the phone, and ask them to partner with our programs or take a no-cost action to save money and energy while helping reduce greenhouse gas emissions
Ability to work independently and as a part of a small, nimble team
Highly organized, detail-oriented, and able to keep records and systems organized
Friendly, approachable, kind, and culturally sensitive

Nice To Haves

Experience communicating with low-income, majority-minority, and/or English-isolated immigrant populations
Professional or volunteer experience in outreach roles such as sales, organizing, retail, political canvassing, and fundraising
Public speaking experience
Basic knowledge of how homes use and lose energy
Data visualization and presentation skills

Responsibilities

Find, schedule, and set up opportunities for Community Outreach Ambassadors to do informational tabling at community events and high-traffic venues
Initiate partnerships throughout Eastern Massachusetts and mainly the Merrimack Valley region with community-based organizations, agencies, and businesses for community outreach
Help manage the workflow of the Community Outreach Team via calendars and project management tools like Asana
Coordinate and help execute onboarding for new outreach staff and interns
Support the Outreach Manager to track and measure personal and team goals via data tracking and analysis
Support the evaluation of outreach activities and processes, and identify best practices in collaboration with the Community Outreach Manager and the Data and Product team
Support data and qualitative reporting for programs
Maintain organized contact records and data quality related to partnerships and community members, as well as program successes and challenges
Assist with financial tracking, invoicing, reimbursement, and reporting processes related to outreach
Schedule internal team trainings, meetings, and events, and coordinate logistics
Assist with marketing strategy and execution related to community outreach campaigns
Occasionally represent All In Energy at events, enrolling residents in our programs
Collaborate with the Outreach Team Manager to implement new strategies designed to increase community impact
Engage in weekly technical training sessions, including topics such as building science, energy auditing, decarbonization, occupational safety, HVAC, and heat pump technologies.
Learn how to use the various tools critical to your success as an Energy Specialist, including drills, combustion analyzers, laser measurers, infrared cameras, and more.
Participate in on-the-job shadowing to gain insight into the real-life experience of professionals in the field.
Complete various certification exams through the Building Performance Institute.
Receive ongoing support to build professional workplace skills, craft a strong resume, identify future career opportunities, and prepare for interviews.