Community Navigator (Part-Time)

Columbia County Sanctuary•Town of Greenport, NY

1d•Hybrid

About The Position

CCSM organizes with (im)migrants and allies to collectively support, empower and defend our communities. The Community Navigator will work closely with Co-Executive Director focused on Programs and Services, staff, and the Coordinating Committee to help community members locate, connect, engage, and stay involved with the services they need to achieve their goals. Navigators will be mobile and serve as the bridge to guide individuals across different systems, city agencies, and organizations. CCSM is building a representative staff that contributes to leadership development within our community. We will provide training and mentorship to applicants who we believe would be a strong addition to our team but do not have all of the qualifications below. We collectively develop work portfolios that match individual skill sets and organizational aspirations.

Requirements

Commitment to CCSM’s mission, immigrant communities, and principles of collective liberation
Bilingualism (English / Spanish) required
Willingness to work in both a remote and in-person setting
Willingness to work flexible hours and travel for trainings, conferences, and accompaniment occasionally with personal vehicle
Excellent organizational skills and attention to detail
Good written and verbal communication skills
Valid driver’s license, access to a car, and ability to travel
Comfortable managing multiple projects independently and with a team
Excellent project and time management skills
Take feedback well and have a learning mindset
Demonstrates cultural humility and ability to interact with others in a non-judgmental, empathetic, and professional manner.

Nice To Haves

Previous social service or legal experience is highly desirable.
Relationships with immigrant communities / Resident of Columbia or Greene County preferred
Directly impacted by or experience with immigration system preferred

Responsibilities

Conduct intakes and provide ongoing follow up and case support to community members
Connect immigrants to legal service providers, social service organizations, and government representatives
Distribute financial mutual aid payments
Maintain comprehensive up-to-date notes and provide timely notification to community members of all activities regarding their case
Accompany members to appointments (e.g., social service, Department of Motor Vehicles appointments and local courts) and provide transportation when needed
Identify, compile and maintain lists of culturally and linguistically appropriate community services, programs and resources for use by community members
Translate and interpret for members participating in CCSM programming
Help community members use technology to access services, including navigating online portals and applications, using video conferencing platforms for appointments, and locating documents or forms on agency websites.
Work with Programs and Services Department to identify service gaps and develop solutions to fill them
Advocate for institutional accountability to language justice policies
Working alongside other staff members, volunteers and/or partner organizations to coordinate accompaniment (e.g., social services, immigration courts, and local courts)
Attend weekly staff meetings and monthly Coordinating Committee meetings
Ready to provide members with resources via virtual or in-person presentations, or through community tabling events