Community Manager-California

RPM Living • Santa Monica, CA

1d • Onsite

About The Position

The Community Manager oversees all business operations at an apartment community. The role requires strong resident-relations and interpersonal skills, effective communication, leadership, dependability, professionalism, and a collaborative approach. The Community Manager supervises on-site leasing and maintenance activities, staff, budgets, marketing, reporting, customer service, and regulatory compliance.

This is an on-site role based primarily in an office setting, with occasional outdoor work and exposure to the elements. The office may have bright lights, constant noise, and distractions. A flexible schedule is required, including weekdays, nights, and weekends as needed to meet business needs.

Requirements

• Strong resident-relations and interpersonal skills.
• Ability to communicate effectively, take charge, lead, train, and work as a dependable, professional team player.
• Ability to meet the physical requirements of the job, including extended periods seated at a desk, climbing stairs, reading documents and computer screens, hearing and understanding communications, occasionally lifting or carrying items weighing up to 20 pounds, and operating a computer and other office equipment.
• Ability to work a flexible schedule that includes weekdays, nights, and weekends as needed.

Nice To Haves

• A valid driver’s license is preferred.

Responsibilities

• Supervise leasing and maintenance activities to ensure compliance with company policy.
• Analyze performance and trends to develop and implement a monthly marketing plan.
• Train, motivate, and supervise on-site staff to achieve the community’s operational goals, including orientation, ongoing performance evaluations, timesheet review and approval, and guidance on employee procedures and guidelines.
• Provide excellent customer service while maintaining high standards for resident service.
• Assist with budget preparation and adhere to approved budgets.
• Complete required month-end and year-end reporting.
• Provide a narrative explaining monthly budget variances of 10% or more per line item.
• Ensure property operations comply with applicable regulatory requirements.

Benefits

• Weekly pay for associates working on site at an apartment community.
• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed