Community Manager-California

RPM Living•Santa Monica, CA
•Onsite

About The Position

The Community Manager oversees all business operations at an apartment community. The role calls for strong resident-relations and interpersonal skills, effective communication, leadership, dependability, professionalism, and teamwork. The manager supervises leasing, maintenance, and on-site staff; supports the community’s financial and marketing performance; and ensures operations comply with applicable regulatory requirements. This is an on-site role based primarily in an office, with a flexible schedule that may include weekdays, nights, and weekends as business needs require.

Requirements

  • Bachelor’s degree from a four-year college or university, or 1–2 years of relevant experience.
  • At least 3 years of related multifamily property-management experience.
  • Strong leadership and management skills.
  • Team-oriented, professional, and effective communication skills.
  • Proficiency in Microsoft Office Suite and property-management software.
  • A flexible schedule, including weekdays, nights, and weekends as needed to meet business needs.

Nice To Haves

  • A valid driver’s license is preferred.

Responsibilities

  • Supervise leasing and maintenance activities to ensure compliance with company policy.
  • Analyze performance and trends to develop and implement a monthly marketing plan.
  • Train, motivate, and supervise on-site staff to achieve operational goals, including conducting new-employee orientation and training, evaluating performance, reviewing and approving timesheets, and advising staff on employee procedures and guidelines.
  • Provide excellent customer service while maintaining high standards for resident service.
  • Assist with budget preparation and ensure adherence to approved budgets.
  • Complete month-end and year-end reporting as required.
  • Provide a narrative explaining monthly budget variances of more than 10% per line item.
  • Ensure property operations comply with applicable regulatory requirements.

Benefits

  • Weekly pay for associates working on-site at an apartment community.
  • Comprehensive healthcare coverage available to full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career-growth opportunities, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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