Community Manager - 17 Broad Apartments

Capital Square • Liberty Township, OH

4d • $58,000 - $60,000 • Onsite

About The Position

The Community Manager handles the day-to-day operations of an assigned property, including managing team members, activities, and resources to achieve budgeted financial and operational goals. The role ensures that property operations comply with company policies and procedures and with applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act.

The position is onsite at 17 Broad in Chattanooga, Tennessee. The Community Manager normally works Monday through Friday, with rotating weekends; hours may vary to meet business needs. Work takes place in an office environment and may involve frequent exposure to outdoor elements that may be unpleasant or hazardous. Routine local travel may be required for bank deposits, training, and other work responsibilities.

Requirements

• High school diploma, GED, or related experience and/or training.
• Demonstrated management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage team members.
• Ability to read, write, and communicate effectively to comprehend and complete legal documents, explain apartment features, and answer questions about property operations.
• Proficiency with word-processing, spreadsheet, and database-management programs.
• Strong proficiency with property-management software; Yardi or an equivalent is preferred.
• Mathematical skills sufficient to perform basic arithmetic and calculate percentages for financial records, budgets, and fiscal reporting.
• Ability to work a normal Monday–Friday schedule with rotating weekends, with hours that may vary according to property needs.
• Ability to work onsite in an office environment and have frequent exposure to outdoor elements.
• Ability to complete routine local travel as required.

Nice To Haves

• Experience with Yardi or equivalent property-management software.

Responsibilities

• Provide input into property budgets by analyzing financial statements, reviewing current and projected marketing information, and assessing operational reports and performance patterns.
• Meet revenue targets by setting rent rates, ensuring timely collection and posting of rent and fees, making bank deposits, and preparing and reviewing monthly financial status reports.
• Approve vendor, contractor, and service-provider invoices by reconciling work or products, checking certificates of insurance, and coding charges to appropriate accounts.
• Manage communications among vendors or contractors, accounting, and the client or owner as needed.
• Control expenditures within the approved budget and manage cash-fund balances.
• Oversee leasing, including approving prospective resident applications, discounts, and renewal leases; conduct periodic apartment inspections; follow notice requirements; handle evictions; and impose and collect permitted late fees and other lease charges.
• Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to achieve occupancy and revenue goals.
• Promote resident satisfaction and retention by responding to complaints, questions, and requests promptly and taking appropriate action to resolve service issues.
• Ensure maintenance team members meet company standards for responding to and completing resident service requests.
• Conduct regular property inspections and take action to ensure the property, grounds, buildings, and amenities meet standards for safety, cleanliness, appearance, and appeal.
• Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
• Hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.

Benefits

• Industry-competitive salary and performance-based bonuses.
• Medical, dental, and vision coverage, with 100% of employee-only medical-plan premiums covered.
• $35 per paycheck cell phone reimbursement.
• 120 hours of paid time off and 40 hours of sick time.
• 11 company-paid holidays and 2 floating holidays.
• 2 days of voluntary time off.
• Matching 401(k) contribution.
• 30% housing discount.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED