Community Manager - Atlantic Beach House

Greystar Management Services•Mount Pleasant, SC

1d•Onsite

About The Position

The Community Manager oversees the day-to-day operations of the stabilized, mid-rise Atlantic Beach House, a 224-unit property. The role manages property team members, daily activities, and resources to achieve budgeted financial and operational goals while ensuring compliance with Company policies and procedures and applicable housing laws and regulations. The Community Manager contributes to budgeting and financial performance, oversees leasing and marketing, promotes resident satisfaction and retention, inspects and maintains property standards, supervises staff, and supports the client/owner relationship. The position is scheduled Monday through Friday. Routine local travel may be required for bank deposits, training, outreach events, and other work-related needs.

Requirements

4–6 years minimum of relevant experience demonstrating property management, sales, marketing, and customer service skills sufficient to manage apartment community operations, resolve customer issues, complete financial records and reports, increase sales revenue, and coordinate a team.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
Hold licenses and/or certifications required by state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property; ensure other onsite staff with access to drive the golf cart also have valid licenses.
Proficiency with internet, word-processing, spreadsheet, and database-management programs.
Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.
Ability to access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Provide input into property budgets by reviewing financial statements, marketing information, and operational reports.
Manage revenue goals by setting rent rates, ensuring timely collection and posting of rent and fees, making bank deposits, and preparing and reviewing monthly financial reports.
Review and approve vendor, contractor, and service-provider invoices, verify work or purchases and insurance certificates, code charges, and coordinate communications with vendors, accounting, and the client or owner.
Control expenditures within the approved budget and manage the petty cash fund.
Oversee lease enforcement, including approving resident applications, discounts, and renewal leases; conducting apartment inspections; following notice requirements; handling evictions; and imposing and collecting allowable fees and charges.
Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
Promote resident satisfaction and retention by responding to complaints, questions, and requests and taking action to resolve service issues.
Ensure maintenance team members meet Company standards for responding to and completing resident service requests.
Inspect the property and take action to ensure buildings, grounds, and amenities meet safety, cleanliness, appearance, and appeal standards.
Interview, hire, orient, train, and manage the performance of property staff in accordance with Company policies, values, and business practices.
Support the client/owner relationship by meeting with owners, conducting property tours, sharing performance updates, and responding to requests.
Prepare accounting, financial, administrative, and other reports and perform other assigned or necessary duties.
For California positions, manage lease processing using the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrues with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs based on applicable terms.