Community Manager - Covey Homes Fox Run

RangeWater•Brunswick, GA

About The Position

The Community Manager manages and coordinates the property team’s daily activities and resources to achieve established financial and operational goals. The role ensures that property operations comply with Company policies and procedures and with laws and regulations governing multi-family housing operations. The Community Manager leads and develops employees; supports revenue growth through marketing and leasing strategies; oversees financial planning, reporting, and invoicing; monitors market trends; and manages lease enforcement, client and owner relationships, contractors, and vendors. The role is also responsible for the property’s safety, cleanliness, appearance, maintenance service standards, and resolution of customer complaints and issues. The position is scheduled for 40 hours in a regular work week. Work is performed in an office environment with frequent exposure to outdoor conditions. Weekend work is required when scheduled. Routine local travel, and potentially non-local travel, may be required for business responsibilities.

Requirements

High school diploma or GED equivalent.
One to three years of supervisor experience.
Proven ability to hire, lead, direct, evaluate, and manage subordinates and team members.
Advanced communication, presentation, and delivery skills, including the ability to connect with people at all levels.
Proficiency with internet, word-processing, spreadsheet, and database-management programs for reporting.
Strong proficiency with property-management software.
Current valid driver’s license.
Ability to work scheduled weekends.
Ability to perform essential job functions unaccompanied.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat; intermittent sitting and keyboard work.
Ability to travel locally for business errands, meetings, and training; non-local business travel may also be required.

Nice To Haves

Multi-family property-management experience.
Property management, sales, marketing, or customer-service background sufficient to manage the day-to-day operation of an apartment community.
Experience with Entrata, Yardi, and/or OneSite property-management software.

Responsibilities

Manage the property team’s daily activities and resources to meet budgeted financial and operational goals.
Ensure property operations comply with Company policies and procedures and applicable laws and regulations.
Manage the team, conduct employee evaluations, and interview, hire, orient, and train new employees.
Meet revenue goals by increasing sales and implementing short- and long-term marketing and leasing strategies.
Identify areas for property improvement.
Perform budget modeling, forecasting, profitability analysis, and management.
Complete financial records, documents, and reports, and manage invoicing.
Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements.
Stay informed about changes in technology, the industry, standards, and leasing and sales tools and processes.
Manage lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
Conduct property tours, provide owners or clients with performance updates, and meet with them as needed.
Manage contractors and vendors.
Maintain property safety, cleanliness, general appearance, and curb appeal; report equipment malfunctions and employee, visitor, or resident injuries or accidents.
Ensure the property maintenance team meets Company standards for service requests.
Resolve customer complaints and issues.
Shop competing properties and build relationships within the market and industry.
Perform other duties as assigned.