SSG Fox Case Manager

Community Hope•Parsippany, NJ

1d•Remote

About The Position

Community Hope, Inc. is hiring a full-time mobile SSG Fox Program Case Manager to provide case management services and crisis intervention to veterans and their families. This is a remote position for candidates who live in Bergen, Passaic, Essex, Morris, Sussex, or Hudson County, New Jersey. The role involves meeting participants in community settings, including shelters, jails, hospitals, and private residences, and transporting veterans in agency vehicles. The Case Manager screens households for program eligibility, promptly completes assessments, and develops individualized service plans. Services include intake, benefits and financial-entitlement support, budgeting, crisis intervention, case conferences, referrals, advocacy, and coordination with community and government agencies. The role also provides connections to mental health, substance use, legal, financial, housing, and other services. Accurate and timely documentation in the electronic health record is required, as is protecting participant rights and confidentiality. The Case Manager works collaboratively with the team and covers coworkers’ duties as needed. The posting advertises four weeks of paid time off and a birthday holiday. Community Hope, Inc. is an equal opportunity employer and encourages applicants from diverse backgrounds and identities.

Requirements

At least two years of case management experience, preferably with veterans and focused on suicide prevention.
Crisis intervention and/or suicide prevention experience.
Must live in Bergen, Passaic, Essex, Morris, Sussex, or Hudson County, New Jersey.

Nice To Haves

Master’s degree in Social Work, Criminal Justice, Psychology, Counseling, Mental Health, Human Services, or a related discipline.
New Jersey licensure in a mental health or substance use discipline.
Case management experience with veterans and a focus on suicide prevention.

Responsibilities

Screen households for eligibility for the SSG Fox Program.
Complete assessments promptly and develop individualized service plans with households.
Provide case management services, including intake, benefits and financial-entitlement support, budgeting, crisis intervention, case conferences, referrals, advocacy, and liaison with community and governmental agencies.
Link participants to mental health, substance use, legal, financial, housing, and other services.
Meet with participants in community settings such as shelters, jails, hospitals, and private residences.
Document service delivery accurately and on time.
Enter intake, contact, individualized service plan, temporary income support assistance, and other information into the electronic health record accurately and promptly.
Transport veterans safely and responsibly in agency vehicles.
Uphold veterans’ rights, including confidentiality.
Communicate relevant information to team members and cover coworkers’ duties as needed.