Community Manager - Bell River Trail

Bell Partners•Redmond, WA

22d

About The Position

The Community Manager leads and directs all community operations to ensure quality services and a high degree of customer satisfaction. The role leads and motivates community staff to serve residents and maintain resident satisfaction, and is responsible for recruiting, hiring, onboarding, managing, and providing feedback to associates. The manager oversees property performance, leasing, marketing, budgeting, service contracts, and routine capital projects. The position includes regular attendance and punctuality and responsibility for 35% of leasing activities.

Requirements

Bachelor of Arts or Bachelor of Science in business, sales, or a related field; relevant experience; or a combination of these.
Successful supervisory experience.
Ability to build, lead, and serve on teams.
Strong marketing skills.
Advanced mathematical skills and ability to analyze and explain financial reports.
Strong working knowledge of Microsoft Office Suite, including Excel.
Superior interpersonal skills and ability to provide exceptional customer service.
Strong time-management skills and ability to multitask.
Demonstration of Bell Core Values.
Ability to walk, bend, reach, climb, and lift up to 30 pounds.
Ability to work with mechanical and electrical equipment, as well as hazardous materials.
Comfort with heights and moving heavy objects.

Nice To Haves

Three or more years of experience in a property management role is preferred.
Knowledge of Yardi Voyager or a similar program is preferred.

Responsibilities

Motivate associates through recognition programs, training, and team building.
Ensure the team meets BAL strategic drivers.
Train staff in proper leasing techniques and resident service.
Maximize property performance, including walking the grounds and inspecting apartments.
Tour visitors and guests through amenities, apartments, models, and the community.
Conduct regular performance appraisals and address employee-relations or associate concerns.
Maintain complete and accurate associate files and support a high level of associate satisfaction, measured by periodic surveys.
Conduct weekly meetings with leasing and maintenance staff.
Develop and administer the community budget, and evaluate unit prices in accordance with market conditions and budget goals.
Develop an annual marketing plan and conduct monthly marketing reviews.
Obtain bids for contract services and oversee routine capital projects, coordinating with Construction Services as necessary.
Handle 35% of leasing activities.
Maintain regular attendance and punctuality.
Recruit, hire, onboard, manage, and provide feedback to associates.