Community Manager - Bell South City

Bell Partners•San Francisco, CA

About The Position

Bell Partners is seeking a Community Manager to lead and direct all community operations, provide quality services, and maintain high resident satisfaction. The manager leads and motivates community staff and is responsible for recruiting, hiring, onboarding, managing, and providing feedback to associates. The role also oversees property performance, leasing, budgets, marketing, contract services, and routine capital projects.

Requirements

  • Bachelor’s degree in business, sales, or a related field, relevant experience, or a combination.
  • Successful supervisory experience.
  • Ability to build, lead, and serve on teams.
  • Strong marketing skills.
  • Advanced mathematical skills and ability to analyze and explain financial reports.
  • Strong working knowledge of MS Office Suite, including MS Excel.
  • Superior interpersonal skills and ability to provide exceptional customer service.
  • Strong time-management skills and ability to multitask.
  • Ability to work with mechanical and electrical equipment, as well as hazardous materials.
  • Comfort with heights and moving heavy objects.

Nice To Haves

  • At least 3 years of experience in a property management role preferred.
  • Knowledge of Yardi Voyager or similar programs preferred.
  • Demonstration of Bell Core Values.

Responsibilities

  • Motivate associates through recognition programs, training, and team building.
  • Ensure the team meets BAL strategic drivers.
  • Train staff on proper leasing techniques and resident service.
  • Maximize property performance, including walking the grounds and inspecting apartments.
  • Tour visitors and guests through amenities, apartments, models, and the community.
  • Conduct regular performance appraisals and address employee relations or associate concerns.
  • Maintain complete and accurate associate files and support associate satisfaction measured by periodic surveys.
  • Conduct weekly meetings with leasing and maintenance staff.
  • Develop and administer the community budget, and evaluate unit prices in line with market conditions and budget goals.
  • Develop an annual marketing plan and conduct monthly marketing reviews.
  • Obtain bids for contract services and oversee routine capital projects, coordinating with Construction Services as necessary.
  • Be responsible for 35% of leasing activities.
  • Maintain regular attendance and punctuality.

Benefits

  • Career growth opportunities
  • Total rewards benefits package
  • Cell phone allowance
  • Family health insurance
  • 401(k) match
  • Vacation
  • Personal days
  • Sick time
  • Customized training programs
  • Associate referral bonus plan
  • Diverse, equitable, and inclusive work environment
  • Culture that empowers associates to make a difference
  • Performance-based incentive compensation opportunities
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