Community Manager - HOA Management

SpectrumAM•Round Rock, TX

1d•$57,500•Hybrid

About The Position

We are seeking positive and motivated professionals who want to make a complete career change to property and HOA community management. Our education company will provide industry-leading education and training for one year, aiming to make you an industry expert within three years. Mentors will be assigned to provide real-life support and advance your skill set. The education in community management will serve you well in future roles within the company or for external career progression. Typical backgrounds include retail, restaurants, hospitality, administrative roles, department managers, office management, and operations. Candidates typically have 8 to 10 years of professional experience in roles requiring proactive effort and decisions. Developed skills in customer service, administration, communication, negotiations, conflict resolution, insurance, budgets, financials, legal matters, and vendor management are helpful. This role will help develop these skills and more, serving as a solid foundation for general business matters and administration. We believe in a vibrant culture based on trust, support, career development, fun, autonomy, and strong human connections. We hire a 'work family' rather than employees. While the role is mainly remote, significant time in the office is expected in the first 6 months to ensure long-term success.

Requirements

Approximately ten (8+) years of solid work experience
Ability to attend or run evening meetings (usually 30-40 per year)
High-level organizational skills in a fast-paced environment
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
Ability to catch on to other business computer systems
Strong customer-friendly and informative communication skills
Some experience and knowledge of financial statements and budgets
Comfortable with public speaking in small and large meetings
Great conflict management skills in sometimes stressful situations
Experience with gathering bids for large projects and managing those projects.
Customer-centric positive attitude
Take extreme ownership of tasks
Be a team player
Be coachable
Be highly organized
Be accountable
Be a fantastic multitasker

Nice To Haves

Prior HOA experience is not required.

Responsibilities

Passionately live our Same Day Response Policy.
Engage with board members and homeowners in your community.
Manage daily, weekly, and monthly tasks for a portfolio of associations.
Plan for and facilitate association board meetings and annual meetings.
Vendor relations, including the bidding and project management process.
Consult with other departments in support of your communities.
Risk Management, Insurance, and Litigation Support.
Prepare budgets and manage the finances of the associations.
Be available for after-hours emergencies.
Additional tasks, as necessary.

Benefits

Hybrid Empowerment Plan (after first year, with manager approval)
Recognized as Best Places to Work since 2007!
Fastest Growing Company - Fast Track 50 in 2020.
Privately owned with over 20 years in business and never had to lay anyone off.
Work / Life balance.
5 weeks of PTO
40 paid hours per year for community service activities.
11 Annual Paid Holidays.
Paid Training - Internal Learning and Development Management System.
Medical, Dental, Vision, STD/LTD, Life/AD&D, and a 401k program.
Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices).
Phone and Mileage Reimbursement
Well-structured career track plan with a 6-month review.
Annual Salary $57,500.00 with reviews and performance increase opportunities every 6 months.