Community Manager - HOA Management -Ft. Worth

SpectrumAM•Fort Worth, TX

2d•$57,500•Hybrid

About The Position

We are seeking positive and motivated professionals for a career change into property and HOA community management. Our company provides industry-leading education, with initial training lasting one year and expertise developed within three years. Mentors will provide real-life support. This education will be valuable for future roles within our company or for external career progression. Typical backgrounds include retail, restaurants, hospitality, administrative roles, department management, office management, and operations. Candidates must have 8 to 10 years of professional experience requiring proactive effort and decision-making. Helpful skills include customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management. This role will develop these skills and serve as a foundation for general business and administration. We foster a vibrant culture based on trust, support, career development, fun, autonomy, and strong human connections, viewing employees as a 'work family'. The Community Manager is the face of the organization, acting as a liaison between HOA boards, homeowners, and vendors. This multi-faceted role requires ownership of tasks, customer service excellence, vendor relationship management, and portfolio operation with a positive attitude.

Requirements

Approximately ten (8+) years of solid work experience
Ability to attend or run evening meetings (usually 30-40 per year)
High-level organizational skills in a fast-paced environment
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
Ability to learn other business computer systems
Strong customer-friendly and informative communication skills
Some experience and knowledge of financial statements and budgets
Comfortable with public speaking in small and large meetings
Great conflict management skills in sometimes stressful situations
Experience with gathering bids for large projects and management of those projects.
Customer-centric positive attitude
Extreme ownership of tasks
Team player
Coachable
Highly organized
Accountable
Fantastic multi-tasker

Responsibilities

Live our Same Day Response Policy.
Engage with board members and homeowners in your community.
Manage daily, weekly, and monthly tasks for a portfolio of associations.
Plan for and facilitate association board meetings and annual meetings.
Vendor relations, including the bidding and project management process.
Consult with other departments in support of your communities.
Risk Management, Insurance, and Litigation Support.
Prepare budgets and manage the finances of the associations.
Be available for after-hour emergencies.

Benefits

Hybrid Empowerment Plan (after first year, based on manager determination)
Fast Track 50 in 2020
Privately owned with over 20 years in business
Never had to lay anyone off
Work / Life balance
5 weeks of PTO
40 paid hours per year for community service activities
11 Annual Paid Holidays
Paid Training - Internal Learning and Development Management System
Medical, Dental, Vision, STD/LTD, Life/AD&D
401k program
Free medical clinic in-house (San Antonio office – virtual appointments for other offices)
Phone and Mileage Reimbursement
Well-structured career track plan with a 6-month review
Annual Salary $57,500.00 with reviews and performance increase opportunities every 6 months.