Community Manager - HOA Management - Plano

SpectrumAM•Plano, TX

2d•$57,500•Hybrid

About The Position

We are seeking positive and motivated professionals for a career change into property and HOA community management. Our company provides industry-leading education, with initial training lasting one year and becoming an industry expert in three years. Mentors will provide real-life support to advance your skill set. This education will serve you well in future roles within our company or for external career progression. Typical backgrounds include retail, restaurants, hospitality, administrative roles, department management, office management, and operations. Candidates must have 8 to 10 years of professional experience requiring proactive effort and decision-making. Developed skills in customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management are helpful. This role will develop these skills and more, serving as a solid foundation for general business matters and administration. We believe in a vibrant culture based on trust, and we are looking for positive, motivated individuals to help us reimagine a work environment focused on support, career development, fun, autonomy, and strong human connections. We hire a 'work family'.

Requirements

Approximately ten (8+) years of solid work experience.
Ability to attend or run evening meetings (usually 30-40 per year).
High-level organizational skills in a fast-paced environment.
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
Ability to learn other business computer systems.
Strong customer-friendly and informative communication skills.
Some experience and knowledge of financial statements and budgets.
Comfortable with public speaking in small and large meetings.
Great conflict management skills in sometimes stressful situations.
Experience with gathering bids for large projects and management of those projects.
Must have a customer-centric positive attitude, take extreme ownership of tasks, be a team player, be coachable, highly organized, accountable, and a fantastic multi-tasker.
Must be able to commute to our local office for team collaboration, onsite functions, or any mandatory events.

Nice To Haves

Prior HOA experience is not required.
Prior experience in retail, restaurants, hospitality, administrative roles, department management, office management, or operations.

Responsibilities

Passionately live our Same Day Response Policy.
Engage with board members and homeowners in your community.
Manage daily, weekly, and monthly tasks for a portfolio of associations.
Plan for and facilitate association board meetings and annual meetings.
Vendor relations, including the bidding and project management process.
Consult with other departments in support of your communities.
Risk Management, Insurance, and Litigation Support.
Prepare budgets and manage the finances of the associations.
Be available for after-hour emergencies.
Additional tasks, as necessary.

Benefits

Hybrid Empowerment Plan (after the first year, may transition to in-office and remote work).
Fast Track 50 in 2020.
Privately owned with over 20 years in business.
Work / Life balance.
5 weeks of PTO.
40 paid hours per year for community service activities.
11 Annual Paid Holidays.
Paid Training - Internal Learning and Development Management System.
Medical, Dental, Vision, STD/LTD, Life/AD&D.
401k program.
Free medical clinic in-house (in San Antonio office – virtual appointments for other offices).
Phone and Mileage Reimbursement.
Well-structured career track plan with a 6-month review.
Annual Salary $57,500.00 with reviews and performance increase opportunities every 6 months.