Zetta

RangeWater Real Estate•Arlington, TX

About The Position

The Community Manager oversees and coordinates team members’ daily activities and property resources to achieve budgeted financial and operational goals. The role ensures property operations comply with company policies and procedures and all laws and regulations governing multifamily housing. This is a multi-site position covering Avena, Legacy Park at Viridian, Mission Town Square, and Zetta. The position includes employee leadership, financial and operational management, marketing and leasing, lease enforcement, client and vendor relations, property safety and appearance, and customer service. The manager works a 40-hour regular work week, with site operating hours that may include evenings or weekends; weekend availability is required when scheduled.

Requirements

High school diploma or GED equivalent.
One to three years of supervisor experience, with skills to hire, lead, direct, evaluate, and manage subordinates and team members.
One to three years of multifamily property management experience.
Valid current driver’s license.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to work weekends when scheduled and perform essential job functions unaccompanied.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
Ability to undertake routine local travel for business errands, meetings, and training; non-local business travel may also be required.

Nice To Haves

Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Manage team members and conduct employee evaluations; interview, hire, orient, and train new hires.
Meet targeted revenue goals by increasing sales and implementing short- and long-term marketing and leasing strategies; identify areas for property improvement.
Model budgets, forecast, analyze and manage profitability, complete financial records and reports, and manage invoicing.
Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements.
Stay informed about changes in technology, the industry, standards, and leasing and sales tools and processes.
Enforce lease requirements, including apartment inspections, evictions, collections, notifications, and other processes, and take appropriate action.
Manage client and owner relationships by conducting property tours, providing performance updates, and meeting with clients as needed.
Manage contractors and vendors.
Oversee property safety, cleanliness, general appearance, and curb appeal; report equipment malfunctions and employee, visitor, or resident injuries and accidents.
Ensure the property maintenance team meets company standards for service requests.
Resolve customer complaints and issues.
Shop competing properties and build relationships within the market and industry.
Perform other duties as assigned.