Community Manager - Deer Park & Jackson Creek Station

NHE, Inc.•Columbia, SC

1d•$25 - $28•Onsite

About The Position

The Community Manager oversees the fiscal accountability, marketing, development, regulatory compliance, personnel, and physical asset management of Deer Park Apartments and Jackson Creek Station Apartments, affordable communities in Columbia, South Carolina. The role represents management in dealings with property owners and regulatory agencies and reports to the Regional Property Manager or Vice President of the Affordable Business Unit. Responsibilities include overseeing onsite staff, hiring and staffing, wage reporting, recertifications, marketing, accounts receivable, collections, and leasing. The Community Manager must be flexible to work a varied schedule, including weekends and some holidays as required. The role ensures compliance with applicable affordable housing program requirements and Fair Housing laws, completes tenant move-ins, move-outs, recertifications, and interim certifications, and prepares for and participates in management reviews and inspections. The Community Manager supervises office staff where applicable, supports staff development and performance, and coordinates with maintenance staff to oversee property maintenance and resident service.

Requirements

SC Property Manager's License or PMIC License is required.
Knowledge of apartment management laws and regulations at the federal, state, and local levels.
Knowledge of expense control and financial management.
Must have a valid driver's license or means of immediate transportation to attend meetings, events, and daily activities.
Must have training or experience in basic computer use, including Microsoft Word and Excel, and experience with web-based apartment management software such as Yardi Voyager.

Nice To Haves

Bachelor's degree or two years of successful work experience in apartment management, including extensive customer service and leasing/marketing; other related experience or equivalent education may be substituted.
Affordable or tax credit (LIHTC) management experience; related designations are strongly preferred.

Responsibilities

Manage overall fiscal accountability, marketing, development, regulatory compliance, personnel, and physical assets for assigned affordable communities.
Represent management in dealings with property owners and regulatory agencies.
Oversee hiring, staffing, wage reporting, recertifications, marketing, accounts receivable, collections, and leasing.
Complete move-ins, move-outs, recertifications, and interim certifications as required by HUD and company guidelines.
Monitor compliance with LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, and other applicable program regulations.
Oversee compliance with Fair Housing laws and ensure properties adhere to their program-specific regulations.
Interpret and apply IRS Section 42 and HUD regulations and identify and recommend compliance changes as appropriate.
Prepare for and participate in management reviews and physical inspections conducted by third parties, housing authorities, and HUD.
Oversee or participate in staff training, coaching, counseling, and guidance; monitor performance, motivation, and cross-training.
Develop employees through performance feedback, delegate responsibilities and projects, and communicate performance matters to the Regional Property Manager.
Ensure timely completion of onsite personnel administration, including evaluations, transfers, promotions, time sheets, and bonuses.
Promote staff harmony through support, effective leadership, and positive example.
Ensure associates follow company policies and safety rules and report incidents according to company policy.
Work with maintenance staff to manage property maintenance programs and ensure resident maintenance requests receive prompt, courteous responses and work meets or exceeds company standards.
Directly supervise office staff where applicable, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding or disciplining employees, and resolving complaints and problems.