Community Manager - Orange County

Greystar Management Services•Newport Beach, CA

17h•Onsite

About The Position

The Community Manager oversees the day-to-day operations of an assigned stabilized property, including its team members, activities, and resources, to achieve budgeted financial and operational goals. The role ensures compliance with Company policies and procedures and applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The position is based in Newport Beach, California, and is scheduled Monday through Friday, 9 a.m. to 6 p.m., subject to change based on business needs. The Community Manager contributes to property budgeting and financial performance; manages rents, fees, vendor payments, expenses, and reporting; and oversees leasing, lease enforcement, marketing, and occupancy strategies. The role supports resident satisfaction and retention, monitors maintenance service and property condition, supervises and develops staff, and maintains the client/owner relationship. California-based managers also use the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized. The position is primarily in an office environment, with frequent potential exposure to outdoor conditions and physical access throughout the property and amenities. Routine local travel may be required for bank deposits, training, outreach events, or other job duties. The annual pay range is $95,000–$100,000. The position is eligible for a 60% housing discount, subject to applicable discount and unit availability. Additional compensation may include performance-based bonuses.

Requirements

At least 5 years of community management experience is required.
The posting also specifies 4–6 years minimum of relevant experience demonstrating property management, sales, marketing, and customer service capabilities.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict resolution, and customer service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as part of a team.
Hold licenses and/or certifications required by applicable state and local jurisdictions.
Valid driver’s license required to drive a golf cart on the property; staff with golf-cart access must also have valid driver’s licenses.
Proficiency with internet, word-processing, spreadsheet, and database-management programs.
Property management software proficiency, including the ability to use required reporting and employment-document systems.
Management and supervisory skills to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.
Ability to access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Experience with large assets.
Comfort communicating with clients.
Strong proficiency with property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Manage day-to-day property operations, team members, activities, and resources to meet budgeted financial and operational goals.
Ensure property operations comply with Company policies and procedures and applicable housing laws and regulations.
Contribute to property budgets by reviewing financial statements, marketing information, and operational reports.
Meet revenue targets by setting rent rates, ensuring timely collection and posting of rent and fees, making bank deposits, and preparing and reviewing monthly financial reports.
Review and approve vendor, contractor, and service-provider invoices; verify work or purchases, insurance certificates, and account coding; and coordinate related communications.
Control expenditures within the approved budget and manage the petty cash fund.
Oversee lease enforcement, including application approvals, discounts and renewal leases, inspections, notices, evictions, and allowable fees and charges.
Analyze market and economic trends and implement marketing and leasing strategies to achieve occupancy and revenue goals.
Promote resident satisfaction and retention by responding to resident concerns and requests and resolving service issues.
Ensure maintenance team members meet Company standards for responding to and completing resident service requests.
Inspect the property and take action to ensure grounds, buildings, and amenities meet safety, cleanliness, appearance, and appeal standards.
Interview, hire, orient, train, and manage property staff in accordance with Company policies, values, and business practices.
Support the client/owner relationship by conducting meetings and property tours, sharing performance updates, and responding to requests.
Complete accounting, financial, administrative, and other reports and perform other assigned or necessary duties.
For California properties, use the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized.
Make routine local trips as needed for bank deposits, training, outreach events, and other job responsibilities.

Benefits

60% housing discount for this position, subject to applicable discount and unit availability.
Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with Company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite housing discounts at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.