Community Manager - Homestead

Greystar Management Services•Homestead, FL

16h•Onsite

About The Position

The Community Manager oversees day-to-day operations of an assigned lease-up property, including staff, activities, and resources, to meet financial and operational goals and ensure compliance with company policies and applicable housing laws and regulations. This role requires 2–3 years of lease-up experience and manages property budgets, revenue, expenses, leasing, marketing, resident relations, property condition, staff performance, and client/owner communications. The position includes preparing and reviewing financial reports, approving vendor invoices, controlling expenditures, enforcing lease terms, implementing leasing and marketing strategies, resolving resident concerns, inspecting the property, and supervising property employees. The manager also supports the client/owner relationship and completes accounting, administrative, and other reports. In California, the role also manages lease documentation using the California-specific Lease File Checklist. The role is based in an office environment with frequent exposure to outdoor conditions and requires physical access throughout the property. Routine local travel may be required. The listed salary range is $80,000–$85,000, with potential eligibility for performance-based bonus programs. Greystar offers a benefits package that includes insurance, paid time off, retirement matching, parental leave, fertility benefits, and other programs.

Requirements

At least 4–6 years of relevant experience applying property management, sales, marketing, and customer service skills to manage an apartment community, resolve customer issues, complete financial records and reports, increase sales revenue, and coordinate a team.
2–3 years of lease-up experience.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
All licenses and certifications required by applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property; on-site staff with access to drive the golf cart must also have valid driver’s licenses.
Proficiency with internet, word processing, spreadsheet, and database management programs for completing reports and employment documents.
Management and supervisory skills to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.
Ability to access all interior and exterior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Manage the day-to-day operations, team members, activities, and resources of an assigned property to achieve budgeted financial and operational goals and comply with company policies and applicable laws.
Provide input into property budgets by analyzing financial statements, marketing information, and operational reports.
Meet revenue targets by setting rent rates, ensuring rent and fees are collected and posted, making bank deposits, and preparing and reviewing monthly financial status reports.
Approve vendor, contractor, and service-provider invoices; reconcile work or purchases; verify insurance certificates; code charges; and coordinate with vendors, accounting, and clients or owners as needed.
Control expenditures within the approved budget and manage petty cash.
Oversee lease enforcement, including approving resident applications, discounts, and renewal leases; conducting inspections; following notice requirements; handling evictions; and imposing and collecting allowable fees and charges.
Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to achieve occupancy and revenue goals.
Promote resident satisfaction and retention by responding to complaints, questions, and requests and addressing service issues in a timely manner.
Ensure maintenance staff meet company standards for responding to and completing resident service requests.
Inspect the property and take action to maintain safety, cleanliness, appearance, and appeal of the grounds, buildings, and amenities.
Interview, hire, orient, train, and manage the performance of property staff in accordance with company policies, values, and business practices.
Support client and owner relationships by meeting with owners, conducting property tours, reporting on property performance, and responding to requests.
Complete accounting, financial, administrative, and other reports, and perform other assigned or necessary duties.
For California properties, manage the lease process using the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and organized.
Make local trips for bank deposits, training classes, outreach events, or other duties as necessary.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.