Community Manager | Woodland Ridge Campus

Horizon Management Services • Greenfield, WI

7h • $60,000 - $65,000

About The Position

Horizon Management Services is seeking an experienced, people-focused Community Manager to oversee the Woodland Ridge Campus, including Layton Preserve, across High Grove, Crest View, and Hill Crest. The campus includes 227 units. The role is responsible for overall operations, resident experience, financial performance, compliance, maintenance oversight, and team development. The Community Manager directly supervises and develops Property Managers and Maintenance staff, fosters welcoming communities, manages financial performance, and maintains high-quality assets for property owners.

The manager also serves as the hands-on Property Manager for High Grove, a 61-unit property, overseeing leasing and occupancy, resident relations, rent collection, work orders, inspections, vendor coordination, budget performance, regulatory compliance, and daily property upkeep and safety. The position leads multi-property operations, resident engagement, financial and compliance practices, vendor relationships, and continuous improvement across the campus.

Requirements

• At least 5 years of relevant property management and leadership experience.
• Experience with team supervision, budgeting, vendor oversight, and facility oversight.
• Strong operational, organizational, communication, customer service, and problem-solving skills.
• Valid driver’s license, reliable transportation, and auto insurance.
• Ability to balance competing priorities, work independently, collaborate across teams, and uphold safety, quality, and service standards.
• Demonstrated competencies in Ownership, Communication, Collaboration, and Continuous Improvement.
• Ability to model results orientation, candor and transparency, talent retention and development, and problem-solving.

Nice To Haves

• Knowledge of affordable housing or LIHTC (Section 42).

Responsibilities

• Serve as the hands-on Property Manager for High Grove, overseeing leasing and occupancy, resident relations, rent collection, work orders, inspections, vendor coordination, budget performance, regulatory compliance, and daily upkeep and safety.
• Lead, supervise, recruit, coach, and develop Property Managers and Maintenance staff; set priorities, hold staff accountable, and support team development in partnership with Human Resources.
• Manage daily multi-property operations, inspections, maintenance, capital projects, vendors, service requests, and resident concerns.
• Respond promptly to resident concerns and lead engagement and community programming while supporting leasing, move-ins, renewals, and retention.
• Develop and manage budgets; monitor occupancy, collections, expenses, and property results; approve expenditures; communicate risks and variances; and identify solutions to improve efficiency and asset value.
• Maintain records, inspections, and follow-through to ensure compliance with company policies, Fair Housing, applicable affordable housing requirements, and safety standards.
• Identify hazards and quality concerns, take corrective action, and prevent recurring issues.
• Build relationships with contractors, service providers, and community partners; solicit bids, manage contracts, monitor vendor performance, and represent the communities professionally.
• Collaborate across teams, address root causes, and turn lessons learned into lasting operational improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed