Community Manager for HOA Communities (HouN)

SpectrumAMThe Woodlands, TX
$57,500 - $57,500Hybrid

About The Position

We are seeking positive and motivated professionals for a career change into property and HOA community management. Prior experience in HOA/Property management is not required, as comprehensive training will be provided. The initial training lasts one year, with the goal of becoming an industry expert within three years. Mentors will offer real-life support to enhance skills. This education will be valuable for future roles within the company or for external career progression. Typical backgrounds include retail leadership, restaurants, hospitality, administrative roles, department management, office management, and operations. Candidates need 8-10 years of professional experience requiring proactive effort and decision-making. Skills in customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management are beneficial and will be further developed in this role, serving as a strong foundation for general business and administration. We foster a vibrant culture based on trust, seeking positive and motivated individuals to help reimagine a supportive work environment focused on career development, fun, autonomy, and strong human connections. We consider our team a 'work family'.

Requirements

  • Approximately ten (8+) years of solid work experience
  • Ability to attend or run evening meetings (usually 30-40 per year)
  • High-level organizational skills in a fast-paced environment
  • Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
  • Ability to learn other business computer systems
  • Strong customer-friendly and informative communication skills
  • Some experience and knowledge of financial statements and budgets
  • Comfortable with public speaking in small and large meetings
  • Great conflict management skills in sometimes stressful situations
  • Experience with gathering bids for large projects and management of those projects.
  • Customer-centric positive attitude
  • Take extreme ownership of tasks
  • Be a team player
  • Be coachable
  • Highly organized
  • Accountable
  • Fantastic multi-tasker

Nice To Haves

  • Prior HOA/Property experience is not required.

Responsibilities

  • Passionately live our Same Day Response Policy.
  • Engage with board members and homeowners in your community.
  • Manage daily, weekly, and monthly tasks for a portfolio of associations.
  • Plan for and facilitate association board meetings and annual meetings.
  • Vendor relations, including the bidding and project management process.
  • Consult with other departments in support of your communities.
  • Risk Management, Insurance, and Litigation Support.
  • Prepare budgets and manage the finances of the associations.
  • Be available for after-hour emergencies.
  • Perform additional tasks as necessary.

Benefits

  • Comprehensive package that is more than just a paycheck
  • Recognized as Best Places to Work consecutively since 2008.
  • Hybrid Empowerment Plan (after the first year, with potential for remote work)
  • Fast Track 50 in 2020.
  • Privately owned with over 20 years in business and no layoffs.
  • Work / Life balance.
  • 5 weeks of PTO
  • 40 paid hours per year for community service activities.
  • 11 Annual Paid Holidays.
  • Paid Training - Internal Learning and Development Management System.
  • Medical, Dental, Vision, STD/LTD, Life/AD&D
  • 401k program
  • Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices).
  • Phone and Mileage Reimbursement
  • Well-structured career track plan with a 6-month review.
  • Annual Salary $57,500.00 with reviews and performance increase opportunities every 6 months.
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