Community Manager for HOA Communities

SpectrumAM • Chandler, AZ

2d • $57,500 • Hybrid

About The Position

We are seeking positive and motivated professionals for a career change into property and HOA community management. Prior experience in HOA/Property management is not required, as we provide comprehensive industry education through our own company. The initial learning phase is one year, leading to industry expertise in two to three years, supported by assigned mentors. This property management education will be valuable for future roles within our company or for external career advancement. Typical backgrounds include retail, restaurants, hospitality, administrative roles, department management, office management, and operations. Candidates should have 8 to 10 years of professional experience in roles requiring proactive effort and decision-making. Skills in customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management are beneficial and will be further developed in this role, serving as a strong foundation for general business and administration. Our vibrant culture emphasizes a 'work family' environment where mutual support and collaboration are key. We hire individuals who are interested in joining and contributing to this team-oriented atmosphere.

Requirements

• High School diploma required
• At least 8 to 10 years of professional work or related experience
• Ability to attend or run evening meetings (usually 30-40 per year) (2 to 4 per month)
• High-level organizational skills in a fast-paced environment
• Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
• Ability to learn other business computer systems
• Strong customer-friendly and informative communication skills
• Some experience and knowledge of financial statements and budgets
• Comfortable with public speaking in small and large meetings
• Great conflict management skills in sometimes stressful situations
• Experience with gathering bids for large projects and management of those projects.

Nice To Haves

• Prior HOA/Property management experience is not required, as training is provided.

Responsibilities

• Live our Same Day Response Policy.
• Engage with board members and homeowners in your community.
• Manage daily, weekly, and monthly tasks for a portfolio of associations.
• Plan for and facilitate association board meetings and annual meetings.
• Manage vendor relations, including the bidding and project management process.
• Consult with other departments in support of your communities.
• Handle Risk Management, Insurance, and Litigation Support.
• Prepare budgets and manage the finances of the associations.
• Be available for occasional after-hour emergencies.
• Perform additional tasks as necessary.

Benefits

• Industry-leading education foundation
• Mentors assigned for real-life support
• Empowering work schedule
• Full benefits offering
• Generous PTO (5 weeks)
• Eleven paid holidays
• Forty paid hours per year for community service activities
• Internal Learning and Development Management System
• Comprehensive benefit plan including Medical, Dental, Vision, STD/LTD, Life/AD&D
• 401k program
• Free medical clinic in-house (in San Antonio office – virtual appointments for other offices)
• Well-structured career track plan with a 6-month review
• Phone allowance
• Mileage reimbursement
• Hybrid Empowerment Plan (after first year, based on manager determination)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED