Community Manager - The Place at Briarcrest - Carrollton, TX

Valiant Enterprises • Carrollton, TX

16h • Onsite

About The Position

Valiant Residential is seeking a Community Manager to supervise, control, and plan the day-to-day activities of an apartment community. The position implements company policies, procedures, and programs to ensure the community is well managed and maintained within established operating standards, and complies with applicable regulatory agencies and investor requirements.

The Community Manager leads on-site personnel and oversees staffing, community finances, leasing, resident services, property maintenance, risk management, inspections, and compliance. The role requires availability 24 hours a day, seven days a week unless the Regional Community Supervisor has been notified. The position is based at The Place at Briarcrest in Carrollton, Texas.

Requirements

• At least 3 years of property management experience.
• Ability to apply logical thinking to define problems, collect relevant data, establish facts, draw valid conclusions, and initiate appropriate actions.
• Strong verbal and written communication skills in English for interacting with team members, residents, vendors, and other stakeholders.
• Obtain Fair Housing certification before interacting with prospects or residents.
• Competence with personal computers, keyboarding, internet searches, mathematics, Microsoft Office (including Word, Excel, and Outlook), and community software applications.
• Knowledge of OSHA laws and regulations.
• Ability to work evenings and weekends.
• Present a neat, clean, and professional appearance throughout the workday and whenever present in the community.
• Comply with expectations in the Employee Handbook.
• Successfully pass a drug test.

Nice To Haves

• Bilingual Spanish skills.
• College degree.
• Certified Apartment Manager (CAM) certification.
• Accredited Resident Manager (ARM) certification.

Responsibilities

• Screen, hire, orient, and train personnel using company directives and effective techniques.
• Support staff, encourage teamwork, and foster a harmonious work environment by leading by example.
• Complete personnel administration in a timely manner, including performance evaluations, salary reviews, timesheets, and status-change forms.
• Determine transitions and promotions for on-site personnel, and report work-related injuries.
• Maintain accurate records of community transactions and submit reports on time, including rent rolls, delinquency reports, move-ins and move-outs, and accounts payable; order office supplies as needed.
• Prepare annual budgets and income projections accurately and on time.
• Ensure rents and fees are collected, posted, and deposited on time; review, code, and approve invoices and make daily bank deposits.
• Maximize occupancy and use marketing strategies to attract prospective residents.
• Oversee leasing staff and ensure consistent application of policies and procedures, including wait lists, phone techniques, application verification, and notifications.
• Ensure leasing practices comply with federal, state, and local laws, and that prospective residents receive credit and criminal screening in accordance with company standards.
• Prepare, process, and sign leases and related forms, or supervise others performing these tasks.
• Collect rents and late charges, handle delinquent accounts, and pursue lease renewals; send renewal notices at least 45 days before lease expiration.
• Supervise leasing employees and ensure effective closing techniques.
• Handle evictions and landlord liens.
• Maintain resident files, including move-in sheets, move-out notices, security dispositions, and warnings.
• Ensure residents have a clean, safe, and well-maintained community.
• Ensure maintenance requests are handled promptly, preferably in one call, and notify residents when parts-related delays occur.
• Maintain common areas and ensure make-ready vacant units are available.
• Oversee risk management and emergency procedures, handle emergencies, and report accidents and emergency situations to the Regional Community Supervisor immediately with required reports.
• Continually inspect the property and improvements, document deficiencies, and take appropriate action within budget limits.
• Maintain key-control coding for all units and areas, and monitor the parking lot for unauthorized vehicles.
• Review weekly reports for accuracy and completeness.
• Supervise outside contractors working on the property.
• Prepare the property for code, mortgage, and other inspections as directed by the Regional Community Supervisor.
• Report employee violations of company policy to the Regional Community Supervisor.
• Develop and enforce community policies and rules.
• Be available 24 hours a day, seven days a week unless the regional property supervisor has been notified.

Benefits

• Competitive total compensation.
• Time off.
• Comprehensive benefits, including free health insurance options and 401(k) matching.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed