Community Manager - One Beachmont
About The Position
The Community Manager oversees the day-to-day operations of an assigned apartment property, including its staff, activities, and resources, to meet budgeted financial and operational goals. The role ensures property operations comply with Company policies and procedures and applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The position contributes to property budgeting and financial performance, oversees revenue collection, vendor payments and expenditures, and manages lease enforcement. It analyzes market and economic trends and implements marketing and leasing strategies to support occupancy and revenue goals. The Community Manager promotes resident satisfaction, oversees property maintenance and inspections, supervises staff, supports client and owner relationships, and completes required reports and administrative duties. In California, the role also manages lease documentation using the California-specific Lease File Checklist.
Requirements
- At least 4–6 years of relevant experience applying property management, sales, marketing, and customer service skills to apartment-community operations.
- Ability to resolve customer complaints and issues, complete financial records and reports, increase sales revenues, and coordinate a team’s work.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent communication, conflict-resolution, and customer-service skills.
- Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
- Required licenses and/or certifications for applicable state and local jurisdictions.
- Valid driver’s license to drive a golf cart on the property; ensure other on-site staff with golf-cart access also have valid licenses.
- Proficiency with internet, word-processing, spreadsheet, and database-management programs.
- Management and supervisory skills to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.
Nice To Haves
- Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
- Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.
Responsibilities
- Contribute to property budgets by analyzing financial statements, marketing information, and operational reports.
- Meet revenue targets by setting rent rates, ensuring timely rent and fee collection and posting, making bank deposits, and preparing and reviewing monthly financial reports.
- Approve vendor, contractor, and service-provider invoices; reconcile work or purchases, verify insurance certificates, code charges, and coordinate related communications.
- Control expenditures within the approved budget and manage the petty cash fund.
- Oversee lease enforcement, including application approvals, discounts and renewals, apartment inspections, notices, evictions, and allowable fees and charges.
- Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to achieve occupancy and revenue goals.
- Respond to resident complaints, questions, and requests and take appropriate action to resolve service issues; ensure maintenance staff meet service-response standards.
- Inspect the property and take action to maintain safety, cleanliness, appearance, and appeal of the grounds, buildings, and amenities.
- Interview, hire, orient, train, and manage property staff in accordance with Company policies and practices.
- Support client and owner relationships through meetings, property tours, performance updates, and responses to requests.
- Complete accounting, financial, administrative, and other reports and perform other assigned or necessary duties.
- For California properties, use the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized.
Benefits
- Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
- Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service and additional vacation accrual with tenure.
- Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
- Six-week paid sabbatical after 10 years of service and every five years thereafter.
- 401(k) with company match up to 6% of pay after six months of service.
- Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.
- May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
