Community Living Specialist 3 - Supported Living Case Manager

VIABILITY, INC•Springfield, MA
•Onsite

About The Position

The Community Living Specialist provides direct outreach and case management to people with disabilities, helping them connect with resources, supports, and skills to live more independently. The role builds trusting relationships with program participants and supports them in identifying and pursuing their own goals and priorities. The position is based in Holyoke, Massachusetts, and requires travel to meet participants in the community, including a willingness to transport them in the employee’s personal vehicle. This is a full-time position, scheduled Monday through Friday, 9:00 a.m. to 5:00 p.m., for 37.5 hours per week. Occasional early mornings, nights, and weekends may be required. Pay is $25.80 per hour. A $500 sign-on bonus is offered, paid in two installments: $250 after the first week and $250 after 90 days of employment.

Requirements

  • Bachelor’s degree and 1–2 years of related experience, or an associate degree and 2–3 years of related experience.
  • Knowledge of and respect for people with differing abilities, strengths, and backgrounds.
  • Valid driver’s license, reliable vehicle, and willingness to transport program participants in a personal vehicle.

Nice To Haves

  • One year of supervisory or human services experience.
  • Experience in human services, PCA coordination, residential care, direct care, day programs, or caretaking.

Responsibilities

  • Provide direct outreach and case management to program participants with disabilities.
  • Build and maintain positive working relationships with program participants.
  • Support each person in setting and working toward their own goals and priorities.
  • Travel to meet program participants in the community.

Benefits

  • Health, dental, and vision insurance plans.
  • Dependent care flexible spending account.
  • Flexible spending and health savings accounts.
  • Pet-plan discount program through Fetch.
  • Company-paid long-term disability insurance.
  • Company-paid short-term disability insurance (for New York and Oklahoma employees only).
  • Company-paid life and AD&D insurance.
  • Employer-matched 403(b) contributions starting on the first day of employment.
  • Tuition reimbursement eligibility.
  • Generous paid time off.
  • 11 paid holidays per year.
  • Training and professional development resources through an online learning platform.
  • Referral incentive bonus for successfully hired candidates referred by staff.
  • Employee Assistance Program providing confidential assistance for life challenges.
  • $500 sign-on bonus, paid in two installments.
  • Work-life balance.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service