DSP Supported and Independent Living Lead

Toolworks • San Francisco, CA

7d

About The Position

Toolworks' Community Living Department is hiring Direct Support Professionals (DSPs) as Case Leads in its Independent Living Services (ILS) and Supported Living Services (SLS) programs. The role supports adults with developmental and physical disabilities to live as independently as possible in their communities. Positions are available in the San Francisco Bay Area, including San Francisco, Alameda, and San Mateo Counties, with full-time or part-time schedules based on caseload and staff availability. Compensation is $29.00 per hour.

Case Lead DSPs provide in-home instruction, case management, and daily living skills training. They work with an assigned caseload and help develop individualized support plans tailored to clients' goals within the ILS and SLS service models. The role includes helping clients access benefits, build natural supports, and pursue volunteer or work opportunities, while fostering self-sufficiency and community participation.

Applicants must complete background clearance checks and provide valid CPR/First Aid certification, which may be completed within 30 days of hire. A clean DMV record and proof of auto insurance are required if transporting clients. COVID-19 vaccination and booster are required unless exempt. Toolworks is an affirmative action and equal opportunity employer and considers qualified applicants with arrest and conviction records in accordance with applicable laws.

Requirements

• At least 2 years of experience as a DSP or in a related role supporting adults with disabilities in community-based or Supported Living settings.
• Strong communication, organization, and time management skills.
• Background clearance through DOJ, FBI, and Child Abuse Index checks.
• Valid CPR/First Aid certification, which can be completed within 30 days of hire.
• Clean DMV record and proof of auto insurance if transporting clients.
• Fully vaccinated and boosted against COVID-19 unless exempt.
• Flexibility to work mornings, evenings, weekends, or overnights.

Nice To Haves

• B.A. in Special Education, Rehabilitation Counseling, or a related field.
• Fluency in American Sign Language (ASL), Spanish, or Cantonese.
• Supervisory experience.

Responsibilities

• Provide in-home instruction, case management, and daily living skills training to adults with developmental and physical disabilities.
• Support clients with meal preparation, personal hygiene, and budgeting.
• Assist clients with attending medical appointments and accessing community resources.
• Provide travel training and support with shopping and safety awareness.
• Support clients' independence and inclusion in the community.
• Work with an assigned caseload and help develop individualized service plans and support goals.
• Assist clients in accessing benefits, building natural supports, and pursuing volunteer or work opportunities.
• Foster self-sufficiency and community participation through DSP-led instruction and support.
• Prepare case notes, incident reports, and monthly billing documentation in compliance with SLS and agency standards.

Benefits

• Fully paid employee medical and dental coverage for eligible DSPs.
• 401(k) with employer contribution.
• 12 vacation days, 12 sick days, 10 holidays, and a birthday off.
• Tuition reimbursement.
• Employee wellness program.
• Professional growth and internal training in the SLS model.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed