Community Living Assistant- Full Time- 2nd Shift

ATLANTA MISSION•Atlanta, GA

2d•$17 - $0•Onsite

About The Position

The Community Living Assistant is a critical member of Atlanta Mission’s ministry, helping create a safe, stable, and healthy community while encouraging camaraderie and belonging among clients. Atlanta Mission serves men, women, and children through food, shelter, clothing, counseling, vocational guidance, and spiritual guidance. This is a full-time, hourly position at Restoration House in Atlanta, Georgia. The schedule is 2nd shift, 3:30 p.m. to 12:00 a.m., Wednesday through Sunday, with no travel required. The role involves supervising clients and maintaining safety, orienting and supporting clients, documenting activities and incidents, administering medication according to program policy, and building supportive relationships. This is an essential role, and employees are expected to be available to work during emergencies. Schedules and job functions may change based on business needs.

Requirements

Proven ability to de-escalate conflicts and respond effectively to crises.
Ability to thrive in a fast-paced environment with frequent multitasking.
High energy and ability to engage and motivate others toward a common goal.
Strong communication skills, including the ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write clear reports and correspondence; and speak effectively before groups of clients or team members.
Basic proficiency with Microsoft Office and willingness to use Salesforce for documentation.
Prior experience in residential or community living programs.
Teamwork and collaboration skills.
Ability to stand for long periods and move around the facility, including walking, climbing stairs, stooping, kneeling, reaching, pulling, pushing, bending, and twisting.
Ability to constantly operate a computer and other office equipment.
Ability to communicate accurate information.
Ability to occasionally lift and/or carry up to 20 pounds.
Peripheral vision and depth perception.
Availability to work in emergencies; schedules and job functions may change based on business needs.

Nice To Haves

Training or experience in trauma-informed care or working with vulnerable populations.

Responsibilities

Monitor client activity by walking the facility, monitoring cameras, and staying engaged in client activities to maintain safety and compliance with house rules.
Observe interactions and provide visible support in key areas such as the dining hall.
Conduct room checks, package and purse inspections, and general observations to identify and remove contraband in accordance with applicable protocols.
Respond promptly to incidents and escalate safety or behavioral concerns to the Community Living Leader or Lead Community Living Assistant as needed.
Orient new clients to community living guidelines, the facility layout, and basic living expectations.
Serve as a point of contact for clients’ day-to-day needs, concerns, and emergencies, referring matters to Client Support Services when necessary.
Model healthy conflict resolution and guide clients through issues using de-escalation techniques.
Maintain accurate, timely records of daily activities, incidents, and unusual events using Salesforce and Microsoft Office tools.
Prepare detailed incident reports before the end of each shift.
Communicate client community living concerns, needs, and emergencies to appropriate staff through Salesforce notes and email updates.
Administer medication according to program policy and accurately record client consumption in the medication log.
Build rapport with clients through a calm, compassionate, and professional presence.
Use problem-resolution skills to maintain a safe and supportive living environment.