Community Living Assistant- 2nd Shift- PRN

ATLANTA MISSION•Atlanta, GA

2d•Onsite

About The Position

The Community Living Assistant is a critical member of Atlanta Mission’s ministry, helping create a safe, stable, and healthy community while encouraging camaraderie and a sense of belonging among clients. The role supports clients at My Sisters House in Atlanta, Georgia, through supervision, orientation, day-to-day assistance, documentation, medication administration, and relationship building. This is a temporary, PRN (as-needed) position supporting the second shift, 3:30 PM–12:00 AM, Monday through Sunday. PRN team members serve on an on-call basis, with no guaranteed hours or set workdays; schedules vary according to staffing and ministry needs. Employees in this essential role are expected to be available to work during emergencies, and schedules and job functions may change based on business needs.

Requirements

Proven ability to de-escalate conflicts and respond effectively to crises.
Ability to thrive in a fast-paced environment with frequent multitasking.
High energy and ability to engage and motivate others toward a common goal.
Strong communication skills, including ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write clear reports and correspondence; and speak effectively before groups of clients or team members.
Basic proficiency with Microsoft Office and willingness to use Salesforce for documentation.
Prior experience in residential or community living programs.
Training or experience in trauma-informed care or working with vulnerable populations.
Demonstrated teamwork and collaboration skills.
Ability to stand for long periods and move around the facility, including walking, climbing stairs, stooping, kneeling, reaching, pulling, pushing, bending, and twisting.
Ability to constantly operate a computer and other office equipment, such as a copy machine, calculator, and computer printer.
Ability to communicate accurate information.
Ability to occasionally lift and/or carry up to 20 pounds.
Peripheral vision and depth perception.
Uphold Atlanta Mission’s Christ-centered values: Humbly Serve, Faithfully Steward, Courageously Innovate, Joyfully Celebrate, and Strength in Unity.

Responsibilities

Monitor client activity by walking the facility, observing cameras, and engaging with clients to maintain safety and compliance with house rules.
Remain in key areas, such as the dining hall, to observe interactions and provide visible support.
Conduct room checks, package and purse inspections, and general observations; identify and remove contraband according to search, contraband, and weapons protocols.
Respond promptly to incidents and escalate safety or behavioral concerns to the Community Living Leader or Lead Community Living Assistant as needed.
Orient new clients to community living guidelines, the facility layout, and basic living expectations.
Address day-to-day client needs, concerns, and emergencies, referring clients to Client Support Services when necessary.
Model healthy conflict resolution and guide clients through issues using de-escalation techniques.
Maintain accurate and timely records of daily activities, incidents, and unusual events using Salesforce and Microsoft Office tools.
Complete detailed incident reports before the end of each shift.
Communicate client community living concerns, needs, and emergencies to appropriate staff through Salesforce notes and email updates.
Administer medication according to program policy and accurately document client consumption in the medication log.
Build rapport with clients through a calm, compassionate, and professional presence.
Use problem-resolution skills to maintain a safe and supportive living environment.
Be available to work in the case of emergencies; work schedules and job functions may change based on business needs.