Community Living Assistant- 3rd Shift- PRN

ATLANTA MISSION•Atlanta, GA

2d•Onsite

About The Position

The Community Living Assistant is a critical member of Atlanta Mission’s ministry, helping create a safe, stable, and healthy community and encouraging camaraderie and belonging among clients. The role supports clients at My Sisters House in Atlanta, Georgia, and is a temporary, PRN (as-needed) position on the 3rd shift, 11:30 PM–8:00 AM, Monday through Sunday. PRN team members work on an on-call basis with no guaranteed hours or set workdays; schedules vary according to staffing and ministry needs. This is an essential role, and employees are expected to be available to work during emergencies. Work schedules and job functions may change based on business needs. The assistant monitors client activity, conducts facility rounds and checks, responds to incidents, and supports client safety and compliance with house rules. The role also includes orienting new clients, responding to day-to-day needs, helping resolve conflicts, administering and documenting medication, and maintaining accurate records and communications using Salesforce and Microsoft Office tools. The position requires a calm, compassionate, professional presence and collaboration with other staff.

Requirements

Proven ability to de-escalate conflicts and respond effectively to crises.
Ability to thrive in a fast-paced environment with frequent multitasking.
High energy and ability to engage and motivate others toward a common goal.
Strong communication skills, including the ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write clear reports and correspondence; and speak effectively before groups of clients or team members.
Basic proficiency with Microsoft Office and willingness to use Salesforce for documentation.
Prior experience in residential or community living programs.
Training or experience in trauma-informed care or working with vulnerable populations.
Demonstrated teamwork and collaboration skills.
Ability to stand for long periods; move and walk to various locations; climb stairs; stoop, kneel, reach, pull, push, bend, and twist.
Ability to constantly operate a computer and other office equipment, such as a copy machine, calculator, and computer printer.
Ability to communicate accurate information.
Ability to occasionally lift and/or carry up to 20 pounds.
Peripheral vision and depth perception.

Responsibilities

Monitor client activity and maintain safety and compliance with house rules by walking the facility, monitoring cameras, and remaining engaged in client activities.
Observe interactions and provide visible support in key areas, such as the dining hall.
Conduct room checks, package and purse inspections, and general observations to identify and remove contraband in accordance with search, contraband, and weapons protocols.
Respond promptly to incidents and escalate safety or behavioral concerns to the Community Living Leader or Lead Community Living Assistant as needed.
Orient new clients to community living guidelines, the facility layout, and basic living expectations.
Serve as a point of contact for day-to-day client needs, concerns, and emergencies, referring clients to Client Support Services when necessary.
Model healthy conflict resolution and guide clients through issues using de-escalation techniques.
Maintain accurate and timely records of daily activities, incidents, and unusual events using Salesforce and Microsoft Office tools.
Prepare detailed incident reports before the end of each shift.
Communicate client community living concerns, needs, and emergencies through Salesforce notes and email updates to appropriate staff.
Administer medication according to program policy and accurately document client consumption in the medication log.
Build rapport with clients through a calm, compassionate, and professional presence.
Use problem-resolution skills to maintain a safe and supportive living environment.
Be available to work during emergencies; work schedules and job functions may change based on business needs.