CLA Community Life Ambassador
About The Position
The Community Life Ambassador (CLA) serves San Diego Rescue Mission programs and supports the Mission’s commitment to excellent service and Christlike compassion. The role promotes clients’ health, safety, and accountability while helping create a stable, safe environment for healing. The CLA supports program objectives, operational integrity, and the organization’s values in interactions with clients, staff, and the public. The position includes monitoring program areas, maintaining cleanliness, supporting and engaging clients, reinforcing program expectations, responding to crises, and completing documentation and administrative tasks. The CLA also works collaboratively across departments, supports community engagement and Mission activities, and upholds trauma-informed practices and client dignity.
Requirements
- High school education level.
- Agree with the San Diego Rescue Mission Statement of Faith and conduct oneself in accordance with its religious beliefs.
- Submit to a virtual background check and California Livescan fingerprinting as a condition of a conditional offer.
- Submit to a drug screen as a condition of employment; recreational or medicinal marijuana and other federally recognized substances are not permitted for employees.
Responsibilities
- Monitor assigned floors to support clients’ safety and well-being, and assist on other floors.
- Maintain program cleanliness, including washing laundry, stripping beds, and cleaning empty dorms, community rooms, and refrigerators.
- Connect intentionally with clients to provide support and spiritual engagement.
- Support clients in meeting program expectations, including attendance, curfew, alcohol and drug screening, smoke breaks, hygiene, dorm cleanliness, and medication audits.
- Apply trauma-informed care, conflict resolution, and de-escalation techniques when interacting with clients.
- Collaborate with other departments to meet organizational and client needs.
- Facilitate student admission and discharge.
- Demonstrate leadership and intervene in emergency situations.
- Recognize suicidal or homicidal ideation and provide trauma-informed crisis interventions.
- Maintain shift notes, reports, and other required documentation according to department standards.
- Provide basic administrative support.
- Maintain strong professional boundaries.
- Promote community engagement, assist with Mission events, and accompany clients on outings as needed.
- Support and participate in ministry-wide activities and chapels as applicable.
- Collaborate across functions to uphold trauma-informed practices and ensure client dignity.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
