Community Liaison Home Health

Enhabit Home Health & Hospice•Nampa, ID

About The Position

The Community Liaison serves as the primary relationship manager between Enhabit and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. This helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires regular in-office attendance except for designated full-time remote positions. Occasional remote work may be permitted to accommodate temporary personal needs or crises beyond the company’s control.

Requirements

  • Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for degree requirements.
  • At least two years of experience in healthcare business development, community relations, marketing, or sales.
  • Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
  • Maintain a valid driver’s license in the state of residence.
  • Maintain automobile liability insurance as required by law.
  • Strong interpersonal, communication, and presentation skills.
  • For clinical candidates, maintain a clinical license as required by state rules to perform the job.
  • Oral and written communication skills, fluency in English, and active listening skills.
  • Intermediate technology skills, especially Microsoft Word and Excel.
  • Dependable transportation in good working condition and ability to drive safely in all types of weather.
  • In-office attendance is essential except for designated full-time remote positions; occasional remote work may be permitted for temporary personal needs or extraordinary crises.

Nice To Haves

  • Graduation from an approved school of nursing, therapy, or social work is highly preferred.
  • Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
  • Previous experience using electronic referral systems and Homecare Homebase (HCHB).
  • Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

  • Manage the primary relationships between the company and healthcare referral sources.
  • Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
  • Help patients and partners navigate post-acute care transitions to improve outcomes, support transitions of care, and promote quality and satisfaction.

Benefits

  • Generous paid time off for full-time employees.
  • 401(k) matching.
  • Medical, dental, and vision coverage.
  • Supplemental insurance options.
  • Flexible spending accounts.
  • Incentive bonus opportunities.
  • Continuing education and scholarship opportunities.
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