Community Liaison Home Health

Enhabit Home Health & Hospice•Lynchburg, VA

About The Position

The Community Liaison Home Health serves as the primary relationship manager between Enhabit and referral sources, including physicians and practices, hospitals and health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The position supports referral growth by informing and educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. This work helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The role requires a bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for degree requirements. Applicants need at least two years of relevant healthcare business development, community relations, marketing, or sales experience, as well as understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. Clinical applicants must maintain a clinical license when required by state rules. The position requires a valid state driver’s license, automobile liability insurance as required by law, dependable transportation, and the ability to drive safely in all types of weather. Strong interpersonal, communication, and presentation skills are required, along with English fluency, active listening, and intermediate technology skills, especially Microsoft Word and Excel. Except for designated full-time remote positions, in-office attendance is essential to the role’s objectives; occasional remote work for temporary personal needs or extraordinary circumstances does not waive this function.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid driver’s license in the current state of residence, maintained as required for the position.
Automobile liability insurance as required by law.
Strong interpersonal, communication, and presentation skills.
For clinical applicants, a maintained clinical license as required by state rules to perform the job.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication skills, English fluency, and active listening.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB) is preferred.
Established relationships with physicians, hospitals, senior living communities, or other referral sources are preferred.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including healthcare providers, facilities, associations, and organizations.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help stakeholders navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote quality and patient and referral-source satisfaction.