Community Liaison Home Health

Enhabit Home Health & Hospice•Columbia, MS

About The Position

The Community Liaison serves as the primary relationship manager between Enhabit and referral sources, including physicians and medical practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. This support helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a relevant bachelor’s degree or graduation from an approved school of nursing, therapy, or social work; equivalent work experience may substitute for the degree requirement. Candidates need at least two years of relevant healthcare business development, community relations, marketing, or sales experience, as well as demonstrated knowledge of laws and regulatory guidance governing Medicare-certified home health and hospice operations. The role also requires a valid driver’s license, automobile liability insurance, dependable transportation, and strong communication and presentation skills. Clinical candidates must maintain the applicable clinical license. Except for designated full-time remote positions, in-office attendance is considered essential to achieving Enhabit’s objectives. Occasional remote work to accommodate temporary personal needs or during crises does not waive this essential function.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for the degree requirement.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid state driver’s license in the current state of residence, maintained throughout employment.
Automobile liability insurance as required by law, maintained throughout employment.
Strong interpersonal, communication, and presentation skills.
For clinical candidates, a clinical license maintained according to state requirements and applicable board rules.
Dependable transportation in good working condition and the ability to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening skills.
Intermediate technology skills, especially with Microsoft Office, including Word and Excel.
In-office attendance, except for designated full-time remote positions.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Manage relationships between the company and referral sources, including physicians, healthcare facilities, senior living communities, professional associations, and other healthcare organizations and professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help patients and partners navigate post-acute care transitions to support patient outcomes, care transitions, quality, and patient and referral-source satisfaction.