Community Liaison Home Health

Enhabit Home Health & Hospice•Burleson, TX

About The Position

The Community Liaison Home Health serves as the primary relationship manager between Enhabit and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals. The role supports referral growth by raising awareness of and educating referral sources, patients, families, caregivers, and community partners about Enhabit’s services and program requirements. This helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting quality and satisfaction among patients and referral sources. The position requires a bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work. Equivalent work experience may be considered in place of the degree requirement. The role requires at least two years of relevant healthcare business development, community relations, marketing, or sales experience, as well as knowledge of regulations governing Medicare-certified home health and hospice operations. Clinical license requirements apply when the position is clinical. The role requires a valid driver’s license, automobile liability insurance, dependable transportation, and the ability to drive safely in all weather conditions. Strong interpersonal, communication, and presentation skills, English fluency, active listening, and intermediate technology skills are required. In-office attendance is essential except for positions designated as fully remote; occasional remote work to accommodate temporary personal needs or emergencies does not waive this requirement.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid driver’s license in the current state of residence, maintained throughout employment.
Automobile liability insurance as required by law, maintained throughout employment.
Strong interpersonal, communication, and presentation skills.
For clinical positions, a clinical license maintained according to state requirements and applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather conditions.
Oral and written communication skills, fluency in English, and active listening.
Intermediate technology skills, especially with Microsoft Office, including Word and Excel.
In-office attendance, except for positions designated as fully remote.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Manage relationships between the company and referral sources, including physicians, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by increasing awareness of and educating referral sources, patients, families, caregivers, and community partners about company services and program requirements.
Help people navigate post-acute care transitions to support patient outcomes and care transitions.
Promote exceptional quality and patient and referral-source satisfaction.