Community Liaison- FL

Renew Health + Recovery•Jacksonville, FL
•$19 - $22

About The Position

Renew Health + Recovery is seeking a Community Liaison to serve as a community ambassador and increase awareness of recovery resources and support services in the Jacksonville region of Florida. The role builds and maintains relationships with community organizations and stakeholders, promotes recovery resources and wellness initiatives, and represents the organization at community and recovery-focused events. The position involves field-based outreach and 25%–50% travel. The pay is $19–$22 per hour, plus incentive. The Community Liaison provides education about substance use disorders, recovery, wellness, and available community resources; helps people connect with appropriate treatment and support; identifies opportunities for partnerships and community programming; and documents engagement and partnership efforts. The role collaborates with clinical, admissions, peer support, and business development teams to share community needs and feedback. Candidates must reside in the Jacksonville region of Florida, have a high school diploma or GED, and meet the stated personal recovery or lived-experience qualification. Renew Health + Recovery provides in-home and virtual substance use disorder treatment across 11 states. Its year-long, home-based program uses a multidisciplinary team to support clients during their first year of recovery and help them stay connected to their families, communities, and everyday routines.

Requirements

  • Must actively reside in the Jacksonville region of Florida.
  • Must be comfortable with 25%–50% travel.
  • Valid driver's license, personal vehicle, active auto insurance, and reliable transportation required.
  • High school diploma or GED equivalent.
  • At least one year of continuous personal recovery from a substance use disorder and/or personal experience with addiction in family members or loved ones.
  • Proficiency in Microsoft Office.
  • Strong interpersonal and communication skills.
  • Comfort with field-based outreach and speaking to mixed audiences.
  • Self-starter with strong motivation, organizational skills, and time management skills.
  • Passion for helping individuals struggling with substance use disorders.
  • Ability to work ethically and professionally and maintain appropriate boundaries in sensitive environments.
  • Knowledge of client-centered communication methods.
  • Ability to develop professional relationships with referral partners, treatment facilities, and members of the general public.
  • Respect for diversity, equity, and inclusion, and ability to engage with diverse audiences.

Nice To Haves

  • Two years of continuous personal recovery or relevant personal experience is preferred.
  • Active or in-progress peer certification, such as CCAR or a state Peer Recovery Specialist credential, where applicable.

Responsibilities

  • Serve as a community ambassador, increasing awareness of recovery resources and support services throughout the assigned region.
  • Develop and maintain relationships with community organizations, civic groups, service clubs, recovery community organizations, faith-based organizations, senior-serving organizations, senior living communities, public safety agencies, educational institutions, coalitions, and other stakeholders.
  • Engage local groups and organizations to promote awareness of recovery resources, wellness initiatives, and support services.
  • Attend and participate in community events, health fairs, educational programs, networking opportunities, coalition and civic organization meetings, and recovery-focused activities.
  • Provide education and presentations about substance use disorders, recovery, wellness, and available community resources to community members, families, organizations, public safety agencies, senior-serving organizations, and professional groups.
  • Foster collaborative relationships with local leaders, advocates, public safety professionals, civic organizations, faith communities, and organizations supporting individuals and families.
  • Support initiatives that reduce stigma, increase awareness, and promote long-term recovery.
  • Help individuals, families, and community members connect with appropriate treatment, recovery, and support resources.
  • Identify opportunities for partnerships, educational programming, and community initiatives that strengthen local recovery ecosystems.
  • Coordinate and participate in outreach activities, volunteer opportunities, awareness campaigns, and special events.
  • Maintain accurate documentation of community engagement activities and partnership development efforts.
  • Communicate professionally and ethically with community members, families, partners, and internal teams.
  • Collaborate with clinical, admissions, peer support, and business development teams to share community needs and feedback.
  • Represent Renew Health + Recovery in a professional, compassionate, and recovery-focused manner.
  • Perform other related duties as assigned.

Benefits

  • Health insurance through Cigna.
  • Vision insurance through Cigna.
  • Dental insurance through Cigna.
  • Flexible spending account (FSA).
  • Health savings account (HSA) with employer match.
  • Short-term disability insurance.
  • Long-term disability insurance.
  • Life insurance.
  • Employee assistance program (EAP).
  • Accrued paid time off (PTO).
  • 10 paid holidays.
  • Two paid floating holidays of the employee's choice.
  • Seven days of sick time.
  • Certification and continuing education eligibility.
  • Leadership development.
  • One paid day off per year for personal professional development.
  • 401(k) retirement plan with Voya.
  • Incentive pay.
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