Community Liaison

MBC Talent Connections•San Jose, CA
•$65 - $70•Onsite

About The Position

A mission-driven hospice care provider serving the greater San Jose area is seeking a self-motivated, compassionate Community Liaison to grow referral relationships and expand access to end-of-life care services. This is a field-based role at the intersection of healthcare sales and community outreach, ideal for someone who thrives on building meaningful connections and making a tangible difference in patients' lives.

Requirements

  • Minimum 2 years of healthcare sales or marketing experience required
  • Must have reliable transportation, a valid driver's license, and current auto insurance

Nice To Haves

  • Bachelor's degree in a related field preferred; equivalent experience will be considered
  • Hospice or palliative care sales experience strongly preferred
  • Prior clinical background is a plus
  • Proven ability to build and sustain relationships with physicians, discharge planners, and healthcare partners
  • Self-directed and comfortable managing a field territory with minimal supervision
  • Strong communication skills and a genuine passion for serving patients and families

Responsibilities

  • Build and maintain trust-based relationships with physicians, hospital discharge planners, skilled nursing facilities, social workers, and other healthcare professionals
  • Establish and grow a network of referral sources across the San Jose service area
  • Serve as a knowledgeable, credible representative of hospice care within the medical and broader healthcare community
  • Conduct regular, intentional field visits to drive referral growth and increase preference for hospice services
  • Position the organization as the provider of choice across the service area, contributing to census goals
  • Identify new partnership opportunities with community agencies and healthcare organizations
  • Lead initial conversations with patients and families about hospice care, clearly explaining available services and the care philosophy
  • Guide families through consent processes with empathy, respect, and professionalism

Benefits

  • Comprehensive health, dental, and vision insurance
  • 15 days PTO plus 10 paid holidays
  • 401(k) with company matching
  • Tuition reimbursement and certification assistance
  • Cell phone, mileage, and gym membership reimbursement
  • Internal career path program with opportunities for advancement and increased pay
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