Community Liaison

Senior Lifestyle•Gorham, ME
•$28•Onsite

About The Position

This position is responsible for managing the overall admission and marketing process for skilled nursing/rehabilitation center and for other levels of care as directed by the supervisor. This position is expected to maintain a positive image of the community with referral sources, residents and staff personnel.

Requirements

  • 1-3 years of experience in Health Care industry preferably in Skilled Nursing and Rehabilitation
  • Conducting outreach events to skilled nursing and rehab referral sources, organizing marketing events to increase awareness and obtain admissions
  • Word/excel documents computer skills
  • Strong organizational skills.
  • Ability to multi-task and meet deadlines.
  • Strong communication skills
  • Ability to make independent decisions.
  • Ability and license to drive an automobile
  • Proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

Nice To Haves

  • Associated or Bachelor’s Degree preferred
  • Humanities, Psychology, Health Care, Social Studies preferred

Responsibilities

  • Conduct outreach geared towards skilled nursing and rehab market and other levels of care as requested.
  • Responsible for screening potential admissions for eligibility.
  • Handle entire admission and admission related tasks/issues. Process admission paperwork with resident/family.
  • Schedule, organize, and conduct tours with prospective residents and referral sources for skilled nursing.
  • Respond and follow-up with all walk-ins, phone ins, mail-ins timely and appropriately.
  • Complete daily report for skilled nursing activity for admissions, discharges, outreach and other tasks as needed.
  • Keep Sales and Marketing Director and Skilled Nursing Administrator informed of all sales activity daily.
  • Provide assistance to the sales and marketing director at independent/assisted/ memory care campuses and special assigned projects.
  • Create, plan, and implement with Sales and Marketing Team and Program Director events to bring in prospective residents such as but not limited to: seminars, speakers, themed events, and family nights.
  • Develop and maintain a good working relationship with residents, families and professional providers of care.
  • Maintain a working knowledge of all software programs.
  • Coordinate admissions/transfers from various levels of care to/from skilled nursing and rehab.
  • Work with AL/MC Managers to assist with moving resident’s through the continuum of care.
  • Meet all expectations of occupancy.
  • Participate in weekend call coverage in Manager Rotation.
  • Responsible for marketing budget for skilled nursing.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement benefits
  • Short-term disability
  • Long-term disability
  • Paid time off
  • Access to earned wages before payday via DailyPay
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