Community Liaison Home Health
About The Position
The Community Liaison serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. Its goal is to help people navigate post-acute care transitions, improve patient outcomes, support care transitions, and promote exceptional quality and satisfaction among patients and referral sources. The position requires a relevant bachelor's degree or graduation from an approved school of nursing, therapy, or social work; equivalent work experience may substitute for degree requirements. Candidates need at least two years of relevant business development, community relations, marketing, or sales experience, along with knowledge of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. The role also requires a valid driver's license, automobile liability insurance, dependable transportation, strong communication skills, and intermediate technology skills. In-office attendance is essential except for designated full-time remote positions.
Requirements
- Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
- At least two years of experience in healthcare business development, community relations, marketing, or sales.
- Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
- Valid state driver's license in the current state of residence, maintained throughout employment.
- Automobile liability insurance as required by law, maintained throughout employment.
- Strong interpersonal, communication, and presentation skills.
- If clinical, maintain a clinical license as required by state rules to perform the job.
- Dependable transportation in good working condition and ability to drive safely in all types of weather.
- Oral and written communication skills, fluency in English, and active listening.
- Intermediate technology skills, especially Microsoft Office, including Word and Excel.
- In-office attendance is essential except for designated full-time remote positions.
Nice To Haves
- Graduate of an approved school of nursing, therapy, or social work.
- Experience in home health, hospice, post-acute care, or related healthcare services.
- Previous experience using electronic referral systems and Homecare Homebase (HCHB).
- Established relationships with physicians, hospitals, senior living communities, or other referral sources.
Responsibilities
- Serve as the primary relationship manager between the company and referral sources.
- Support referral growth by providing awareness and education about company services and program requirements.
- Educate referral sources, patients, families, caregivers, and community partners to help navigate post-acute care transitions.
- Support improved patient outcomes, care transitions, and quality and satisfaction for patients and referral sources.
Benefits
- Generous paid time off for full-time employees.
- 401(k) matching.
- Medical, dental, and vision coverage.
- Supplemental insurance options.
- Flexible spending accounts.
- Incentive bonus opportunities.
- Continuing education and scholarship opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
