Community Liaison Home Health
About The Position
The Community Liaison serves as the primary relationship manager between Enhabit and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by providing information and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners. This helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires in-office attendance except for designated full-time remote positions. Occasional remote work may be permitted for temporary personal needs or circumstances beyond the company's control, but does not waive the essential in-office attendance function.
Requirements
- Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for degree requirements.
- At least two years of experience in healthcare business development, community relations, marketing, or sales.
- Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
- Valid driver's license in the current state of residence and automobile liability insurance as required by law.
- Strong interpersonal, communication, and presentation skills.
- For clinical candidates, a clinical license maintained according to state requirements and applicable board rules.
- Dependable transportation in good working condition and ability to drive safely in all types of weather.
- Oral and written communication skills, fluency in English, and active listening skills.
- Intermediate technology skills, especially Microsoft Office, including Word and Excel.
- Ability to attend the office, except in designated full-time remote positions.
Nice To Haves
- Graduation from an approved school of nursing, therapy, or social work is highly preferred.
- Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
- Previous experience using electronic referral systems and Homecare Homebase (HCHB).
- Established relationships with physicians, hospitals, senior living communities, or other referral sources.
Responsibilities
- Manage relationships between the company and referral sources, including healthcare providers, facilities, and community organizations.
- Support referral growth by providing awareness and education about company services and program requirements.
- Help referral sources, patients, families, caregivers, and community partners navigate post-acute care transitions.
- Promote improved patient outcomes, effective care transitions, exceptional quality, and patient and referral-source satisfaction.
Benefits
- Generous paid time off for full-time employees
- 401(k) matching
- Medical, dental, and vision coverage
- Supplemental insurance options
- Flexible spending accounts
- Incentive bonus opportunities
- Continuing education and scholarship opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
