Community Liaison/Wellness Coordinator

Volunteers of America - Greater New York, Inc.•New York, NY

1d•$66,300 - $66,300

About The Position

Volunteers of America–Greater New York is seeking a Community Liaison Wellness Coordinator to provide services to program residents and develop strategic connections with community-based organizations to enhance onsite services. The role focuses on three areas important to tenant wellbeing: general wellness, financial stability, and isolation or depression. The coordinator manages a small caseload, assesses residents’ service needs, and works with residents to develop and update individual service and wellness plans. The position also connects residents with outside providers and services, documents services, contributes to evaluation and quality assurance, and organizes trainings, presentations, and groups.

Requirements

Bachelor’s degree or 60 college credits plus two years of relevant experience developing community linkages.
Demonstrated verbal and written communication ability.
Basic computer skills.

Responsibilities

Manage a small caseload.
Manage resident intake and assessment, orienting residents to the program and comprehensively assessing their service needs.
Develop and update mutually agreed-upon individual service plans with residents based on assessment findings and goals.
Engage outside providers to develop quality linkages that support residents’ needs.
Develop and update mutually agreed-upon wellness plans with residents based on assessment findings.
Meet regularly with residents to help them obtain needed services and benefits, and provide supportive counseling to strengthen their ability to make appropriate life decisions.
Document counseling and linkage services in accordance with agency and funder guidelines and procedures.
Collect service data and participate in evaluation and quality assurance activities.
Design, conduct, and coordinate staff trainings and presentations.
Create opportunities for corporations and community groups to support program services.
Design, conduct, and coordinate resident presentations and groups.