Community Liaison

Continuum Hospice•Concord, CA

2d•$95,000 - $110,000

About The Position

Continuum Hospice is seeking a self-driven, compassionate Community Liaison to serve the Napa County area. The Community Liaison, also described as a Hospice Marketer / Sales Representative, represents the organization and promotes its hospice services throughout the community. The role focuses on building trust-based relationships with referral sources, physicians, and healthcare partners, increasing awareness and preference for hospice services, and contributing to census growth. The liaison also supports patients and families by explaining hospice care and facilitating consent with empathy and respect. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., and covers Napa County. Continuum Hospice describes itself as a mission-driven, patient-centered provider focused on supporting patients and loved ones with dignity, peace, and compassion. The role offers an average base pay range of $95,000–$110,000 per year, plus uncapped commission; final compensation depends on relevant experience and position responsibilities.

Requirements

At least two years of healthcare sales or marketing experience.
Ability to establish and maintain working relationships with key staff, marketing contacts, and clinical staff to support a thorough understanding of hospice services.
Proven ability to develop and maintain relationships with new and existing accounts, including physicians, healthcare professionals, and community agencies.
Willingness to drive, with reliable transportation, a valid driver’s license, and auto insurance.
A bachelor’s degree in a related field is preferred, though additional experience may substitute for the education requirement.

Nice To Haves

Hospice or palliative care marketing experience is strongly preferred.
Prior clinical experience is a plus.
Bachelor’s degree in a related field preferred.

Responsibilities

Establish and nurture relationships with physicians and healthcare partners to strengthen collaboration and trust within the medical community.
Conduct regular outreach as an advocate for hospice services and compassionate, high-quality care.
Position the hospice as the provider of choice across the service area and contribute to growth and census goals.
Drive referral growth through regular, intentional visits with referring physicians, hospital discharge planners, skilled nursing facilities, social workers, and other healthcare professionals.
Lead initial conversations with patients and families about hospice care, explain services and philosophy, and facilitate consent with empathy and respect.