Community Liaison Coordinator

Eagle Mountain Casino•Porterville, CA

1d•$27 - $32•Onsite

About The Position

The Community Liaison Coordinator oversees community relations, media, and community communications; participates in community efforts; and serves as the Company Spokesperson. The role represents Eagle Mountain Casino with community partners and media, supports public information and relations activities, and works with marketing and executive leadership to plan and carry out media events and community initiatives. The coordinator maintains the company’s community relations strategy, supports internal and external events, and coordinates donation, sponsorship, and charity charter programs. The position requires managing multiple assignments and urgent requests, maintaining accurate departmental records and timely reports, and presenting a professional image of the casino. The work environment is primarily administrative, with occasional casino-floor visits. Travel is frequent, and schedules vary because the casino operates 24/7.

Requirements

Associate degree in communications or at least 3 years of casino marketing experience.
Experience working with a local Chamber of Commerce.
Experience working with city and/or county government.
Demonstrated experience in storytelling through news media.
Experience with digital video production using a mobile device.
Strong knowledge and understanding of community programs.
Proven ability to establish and maintain relationships with members of the media and community.
Well organized, self-motivated, and equipped with strong interpersonal skills.
Ability to demonstrate sound judgment and discretion with sensitive issues.
Valid driver’s license and ability to be insured through the Tule River Tribe.
Computer literacy, with an emphasis on desktop publishing in Microsoft Office and social media.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Ability to organize multiple responsibilities with or without supervision.
Ability to write routine reports and correspondence and analyze and interpret documents, including safety rules, operating and maintenance instructions, and procedure manuals.
Ability to obtain and retain a gaming license through the Tule River Tribe Gaming Commission.
Ability to perform essential job duties with or without reasonable accommodation.
Ability to lift and carry up to 50 pounds and travel often.

Responsibilities

Oversee communications with the community and represent the company with chambers of commerce, nonprofit organizations, and city and county meetings and programs.
Oversee media credentials and coordinate with media outlets to promote Eagle Mountain Casino news at community events.
Ensure the company is promoted in a proper, coordinated, and consistent manner.
Coordinate strategic plans for media events with the Marketing Manager and communicate plans to the team for execution.
Delegate Marketing Clerks to assist the Marketing Manager with social media, events, and advertising.
Assist executive management with public information and relations activities and respond to media requests for information.
Plan, attend, and participate in community events as an organizational representative, speaking on the organization’s behalf as requested.
Oversee charity charter services, including scheduling, communication, and program evaluation.
Oversee and support internal and external events hosted by the company.
Coordinate with other departments and executive management to prepare for press conferences, special meetings, and community events.
Establish relationships with community organizations and special interest groups.
Maintain a community relations strategic plan for the company.
Conduct interviews and write and submit timely press releases, with Marketing Director approval, for the property and its events and news using all forms of media.
Manage multiple assignments, deliver work under tight deadlines, and adapt to urgent requests.
Coordinate media relations with editors, writers, columnists, reporters, show hosts, newsroom staff, and show producers to promote the company’s reputation and address criticism.
Seek opportunities for positive media exposure in support of the community relations strategy.
Maintain professionalism in appearance and communications and present a favorable image of Eagle Mountain Casino.
Coordinate timely responses to and completion of donation and sponsorship requests and their distribution.
Participate in Donation Committee meetings and ensure accurate records.
Participate in social media coverage to ensure accuracy and positively promote community partners.
Maintain accurate and thorough departmental records, timely payments, and timely reports.
Coordinate VLOGs and video news releases to increase property exposure.
Support Marketing Department programs as directed and attend and complete required applicable training.
Perform other departmental duties as assigned by the Marketing Director.