Community Leasing Associate

Fairfield Residential•Tiburon, CA

7d•$22 - $29

About The Position

The Community Leasing Associate represents Fairfield to prospective residents and guides them through the leasing process while helping create exceptional living experiences. The role combines sales, customer service, and marketing to support community performance. The associate serves as a first point of contact for prospects and residents, drives leasing activity, maintains lease files and accurate records, uses Yardi software for leasing processes, updates social media, assists with advertising, and stays informed about local market trends. The position also requires working safely and cooperatively, meeting performance standards under stressful conditions, communicating respectfully, and following applicable laws and company policies. The role involves access to residents’ homes and confidential resident information, including financial information.

Requirements

High school diploma or equivalent.
Valid driver's license.
At least one year of experience in customer service, sales, or retail.
Intermediate knowledge of Microsoft Outlook, Word, and Excel.

Nice To Haves

Leasing or real estate experience.
Experience using Yardi or similar property management software.

Responsibilities

Serve as the first point of contact for prospective residents and residents.
Guide prospects through the leasing process and close leasing transactions.
Deliver outstanding customer service and exceed expectations.
Manage lease files and maintain accurate records.
Use Yardi software for leasing processes.
Update social media and assist with advertising.
Stay informed about local market trends.
Work safely and cooperatively with others, including supervisors.
Adhere to performance standards despite stressful conditions.
Communicate effectively and respectfully and follow applicable laws and company policies.