Community Leasing Associate

Fairfield • Napa, CA

3d

About The Position

The Community Leasing Associate serves as Fairfield’s first point of contact for prospective residents and residents, guiding prospects through the leasing process and helping create exceptional living experiences. The role combines sales, customer service, and marketing to support the community’s success. The position is based at The Braydon I&II, a community with 500 units.

The associate drives the leasing process and closes deals, delivers outstanding service, maintains lease files and accurate records, and uses Yardi software for leasing processes. Marketing duties include updating social media, assisting with advertising, and staying informed about local market trends. The role also requires working safely and cooperatively with others, communicating effectively and respectfully, adhering to performance standards in stressful conditions, and following applicable laws and company policies.

This is a non-exempt position with an estimated hourly pay range of $20.61–$26.79. Pay may vary based on skills, education, experience, location, and job complexity. Full-time associates may be eligible for benefits, subject to eligibility requirements.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.
• At least one year of experience in customer service, sales, or retail.
• Intermediate knowledge of Microsoft Outlook, Word, and Excel.

Nice To Haves

• Leasing or real estate experience.
• Experience using Yardi or similar property management software.

Responsibilities

• Serve as the first point of contact for prospective residents and residents.
• Drive the leasing process and close deals.
• Deliver outstanding service and exceed customer expectations.
• Manage lease files and maintain accurate records.
• Use Yardi software for leasing processes.
• Update social media and assist with advertising.
• Stay informed about local market trends.
• Work safely and cooperatively with others, including supervisors.
• Communicate effectively and respectfully to provide exceptional customer service.
• Adhere to performance standards despite stressful conditions and follow applicable laws and company policies.

Benefits

• Paid time off, including sick days.
• Paid holidays.
• Paid time off for volunteering activities (optional).
• Matched 401(k).
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Flexible spending account.
• Life insurance.
• Training, coaching, and mentoring for career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED