Community Lead

JETSET Pilates•Toms River, NJ

About The Position

The Community Lead at JETSET Pilates introduces the brand to new markets, builds local relationships, and creates experiences that encourage people to join the community. Working alongside the General Manager, the role leads local partnerships, community events, social media, and member engagement. The position supports both new studio launches and long-term growth by building awareness, generating leads, and contributing to an exceptional member experience. Before a studio opens, the Community Lead acts as a JETSET ambassador in the community, developing partnerships, organizing activations, supporting community classes, capturing leads, and building excitement for opening day. After opening, the role focuses on growing community engagement and converting prospective members into memberships, while also supporting front desk operations and the in-studio experience.

Requirements

Experience in hospitality, fitness, retail, events, marketing, or community engagement.
Exceptional communication and relationship-building skills.
Passion for health, wellness, and boutique fitness.
Strong organizational skills and ability to manage multiple priorities.
Entrepreneurial mindset and proactive approach to problem-solving.
Flexibility to work mornings, evenings, weekends, and community events as needed.

Responsibilities

Build relationships with local businesses, wellness partners, run clubs, apartment communities, and corporate organizations.
Plan and execute community activations, pop-ups, and tabling events.
Support JETSET On The Mat community classes and create memorable guest experiences.
Capture leads and help build a founding member community.
Create engaging local social media content alongside the marketing team.
Generate excitement and awareness leading into opening day.
Continue building partnerships that drive referrals and new memberships.
Support local events and ongoing community engagement.
Partner with the General Manager to drive membership growth and studio goals.
Follow up with prospective members and support lead conversion.
Deliver an exceptional member experience during in-studio shifts.
Support front desk operations and help create a welcoming, elevated studio environment.