Community Lead - Greensboro

JETSET Pilates•Greensboro, NC

About The Position

The Community Lead introduces JETSET Pilates to new markets, builds local relationships, and creates experiences that bring people into the community. Working alongside the General Manager, this role supports local partnerships, community events, social media, and member engagement. The Community Lead helps launch new studios and support their ongoing growth by building awareness, generating leads, and contributing to an exceptional member experience. Before a studio opens, the Community Lead represents JETSET in the community, develops relationships with local organizations, plans activations and events, supports community classes, captures leads, creates local social media content, and builds excitement for opening day. After opening, the role continues to develop partnerships and engagement, supports membership growth and lead conversion, delivers a strong in-studio member experience, and assists with front desk operations.

Requirements

  • Experience in hospitality, fitness, retail, events, marketing, or community engagement.
  • Exceptional communication and relationship-building skills.
  • Passion for health, wellness, and boutique fitness.
  • Strong organizational skills and ability to manage multiple priorities.
  • Entrepreneurial mindset and proactive approach to problem-solving.
  • Flexibility to work mornings, evenings, weekends, and community events as needed.

Responsibilities

  • Build relationships with local businesses, wellness partners, run clubs, apartment communities, and corporate organizations.
  • Plan and execute community activations, pop-ups, and tabling events.
  • Support JETSET On The Mat community classes and create memorable guest experiences.
  • Capture leads and help build a founding member community.
  • Create local social media content alongside the marketing team.
  • Generate awareness and excitement leading up to studio opening.
  • Continue building partnerships that drive referrals and new memberships.
  • Support local events and ongoing community engagement.
  • Partner with the General Manager to drive membership growth and studio goals.
  • Follow up with prospective members and support lead conversion.
  • Deliver an exceptional member experience during in-studio shifts.
  • Support front desk operations and help create a welcoming, elevated studio environment.
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