Community Impact Specialist

Community Medical Services • Prescott Valley, AZ

7d

About The Position

Community Medical Services (CMS) is hiring a Community Impact Specialist to assist patients recovering from opioid and other substance use disorders. The specialist fosters relationships with community partners and serves as a point of contact for coordinating care between opioid treatment program clients and community agencies. The role supports CMS clinic staff in providing a safe place for people beginning their recovery journey.

The position involves working across CMS clinic locations and community settings, including correctional health facilities and transport vehicles. The specialist connects clients with community resources, supports special populations and projects, manages outreach and referral processes, documents care coordination, and helps develop and implement programs. The role also includes attending provider and community meetings to advocate, educate, and support relationships with system partners. Documentation must be completed within 24 hours of the shift.

Requirements

• Ability to travel within the region, including to all CMS locations as needed.
• Cultural competence and sensitivity to individualized client treatment needs.
• Valid driver's license and Motor Vehicle Clearance, with a satisfactory driving record for 39 months.

Nice To Haves

• Experience in substance abuse rehabilitation and/or opioid treatment programs.
• Bilingual.

Responsibilities

• Identify and access community resources.
• Provide timely and accurate documentation of client and agency encounters, care coordination efforts, and community outreach activities, presentations, and meetings.
• Maintain outreach program data in multiple databases, including QuickBase, Kipu, and CRM.
• Coordinate care with relevant systems and provide documentation as requested by system partners.
• Provide support, including intake documentation, to special populations and projects.
• Resolve client altercations, manage crisis episodes, and assist with conflict resolution.
• Attend provider and community meetings to advocate, educate, and support system partner relationships.
• Work with the project management team to support program development and implementation.
• Receive and process referrals for community support from CMS clinics and community system partners.
• Complete documentation within 24 hours of the shift.

Benefits

• Subsidized medical, dental, and vision insurance.
• Health savings account.
• Short- and long-term disability insurance.
• Life insurance.
• Paid sick, vacation, and holiday time.
• 401(k) retirement plan with match.
• Tuition and CME reimbursement up to 100%.
• Employee assistance program supporting mental health and wellness.
• Ongoing professional development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed